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HIV/AIDS Services

The HIV/AIDS Services Administration (HASA) assists individuals living with AIDS or HIV illness to live healthier, more independent lives. The program can help clients with individualized service plans to target necessary benefits and provide support that is specific to their medical situation and that will enhance their well-being. HASA clients receive ongoing case management and are assigned to a caseworker at one of our HASA centers, located in all 5 boroughs.

HASA services include intensive case management and assistance in applying for public benefits and services, including:

  • Medicaid
  • Supplemental Nutrition Assistance Program benefits
  • Cash assistance
  • Emergency transitional housing
  • Non-emergency housing
  • Rental assistance
  • Home care and homemaking services
  • Mental health and substance abuse screening and treatment referrals
  • Employment and vocational services
  • Transportation assistance
  • SSI or SSD application and appeal

Since August 29, 2016, New Yorkers no longer need an HIV-related illness to receive HASA services. All NYC residents with HIV or AIDS who meet financial need requirements are eligible.

Read HASA's Frequently Asked Questions (FAQs)

Applying for HASA

ServiceLine is the single entry point for applications, information, and referrals for services. Applicants are typically referred by medical and service organizations though applicants can also directly contact ServiceLine.

To establish eligibility, an applicant must have been diagnosed, at any time, with HIV illness or with AIDS as defined by the Centers for Disease Control and Prevention.

The DSS OneNumber is in operation from Monday to Friday, 9 AM to 5 PM. The primary contact number is 718-557-1399 or for TTY machine: 212-971-2731. The unit is located at:
400 Eighth Avenue, 2nd Floor, New York, NY 10001


Applicants to the program can provide any one of these forms:

General Request for Program Admission
Medical Request for Homecare
Social Security Application Forms: Adult | Child


HASA Housing: Serving the housing needs of HASA clients
Shelter Occupancy System (SOS): For communication between HRA staff and shelter contractors