The HIV/AIDS Services Administration (HASA) assists individuals living with AIDS or HIV illness to live healthier, more independent lives. The program can help clients with individualized service plans to target necessary benefits and provide support that is specific to their medical situation and that will enhance their well-being. HASA clients receive ongoing case management and are assigned to a caseworker at one of our HASA centers, located in all 5 boroughs.
HASA services include intensive case management and assistance in applying for public benefits and services, including:
Since August 29, 2016, New Yorkers no longer need an HIV-related illness to receive HASA services. All NYC residents with HIV or AIDS who meet financial need requirements are eligible.
Read HASA's Frequently Asked Questions (FAQs)
ServiceLine is the single entry point for applications, information, and referrals for services. Applicants are typically referred by medical and service organizations though applicants can also directly contact ServiceLine.
To establish eligibility, an applicant must have been diagnosed, at any time, with HIV illness or with AIDS as defined by the Centers for Disease Control and Prevention.
The DSS OneNumber is in operation from Monday to Friday, 9 AM to 5 PM. The primary contact number is 718-557-1399 or for TTY machine: 212-971-2731. The unit is located at:
400 Eighth Avenue, 2nd Floor, New York, NY 10001
In addition to submitting documentation to Service Line by regular mail or in person, you now have the option of emailing HASA at ServiceLine@hra.nyc.gov. Access to documents submitted via ServiceLine@hra.nyc.gov is restricted to a limited number of staff at Service Line and HASA Administration.
Applicants to the program can provide any one of these forms:
General Request for Program Admission
Medical Request for Homecare
Social Security Application Forms: Adult | Child
HASA Housing: Serving the housing needs of HASA clients
Shelter Occupancy System (SOS): For communication between HRA staff and shelter contractors