NYC Health Department Website Accessibility Statement

The NYC Department of Health and Mental Hygiene is committed to ensuring its digital content is accessible to and usable by people with disabilities. As we work to better serve people with disabilities, we intend to center their needs and experiences in our planning. This long-term commitment is evolving and will continuously improve with the standards for web and digital accessibility, and as we better understand the needs and supports relevant to people with disabilities.

Conformance Status

Currently, NYC Health Department sites and content partially conform to the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.


We are committed to continuous improvement, performing internal testing and updating our sites and content regularly. However, we welcome any feedback on the accessibility of our content.

To send your feedback about website accessibility to the Health Department, fill out the Email the Commissioner form and choose “Website Accessibility Issue.”

To reach the Disability Service Facilitator, contact Sye-Eun Ahn at (347) 396-6067or

To contact the Office of Access and Disability Justice, email

Five-Year Accessibility Plan

The NYC Health Department is developing a five-year accessibility plan in accordance with Local Law 12 of 2023 (PDF). The Office of Access and Disability Justice at the Health Department is responsible for developing the plan. We anticipate posting a proposed plan for public comment no later than January 31, 2024.