Counseling & Social Services



Counseling Unit
I.M.P.A.C.T.
Counselors facilitate daily jail-based classes on job readiness, anger management, financial literacy, parenting, communication skills, and other topics. Upon completing a class, participants will be eligible to receive a certificate and court letter. Additionally, counselors address social service requests including, but not limited to, property release forms, money withdrawals, marriage information, and funeral visitation requests. Offered in all facilities.
The IMPACT (Interventions to Make Profound and Continuous Transformations) team consists of Intervention specialists, social workers, and a re-entry planner. Intervention specialists support individuals who are experiencing challenges during their incarceration, including the facilitation of community-centered interventions and 1:1 counseling. Social workers offer therapeutic counseling. Specialized services that include: behavioral and community-centered interventions, wellness checks, grief counseling, crisis interventions, new admission orientation, and individual counseling. Offered in all facilities.



Below is a guide to some of the services that are offered to people in custody including some frequently asked questions.

Frequently Asked Questions

FAQ's Documents

English | Spanish | Arabic | Bengali | French | Haitian Creole | Korean | Polish | Russian | Simplified Chinese | Urdu .


Trauma Informed Care 

Osborne Association
The Osborne Association facilitates group programming and provides wraparound services for individuals through a trauma-informed lens. In addition, the Osborne Association supports DOC staff training in trauma-informed care.

Substance Misuse

The Fortune Society
The Fortune Society facilitates group programming and provides wraparound services for individuals with substance misuse needs. Additionally, the Fortune Society supports the launch of Sober Living Communities across multiple facilities, creating supportive housing units and programming that encourage sober lifestyles.