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How can I make an electrical firm account payment?
How can I check my firm account balance online?
To verify your firm account balance, access the Buildings Information System (BIS). You will need your licensee PIN number to access your balance.

What if I do not know my firm account PIN number?
For confirmation of a PIN number, the licensee must bring two forms of identification to the Licensing Unit at:
NYC Department of Buildings
ATTN: Licensing Unit
280 Broadway, 1st Floor
New York, NY 10007
From: 9:00 am to 3:00 pm, Monday through Friday
Who do I contact with firm account questions?
Email CashReceipts@buildings.nyc.gov.
No Good Electrical e-checks (DOB NOW application and parts fees after 6/29/2026)
Replacement payments are made only in DOB NOW.
No Good/Returned Checks Parts Fees that were paid in BIS (Part fees prior to 6/29/2026)
Replacement payments are made only at the Atrium cashier’s office.
DOB NOW Applications Prior to 6/29/2026
Electrical Application was Filed in DOBNOW, but the parts fee is in BIS, the homeowner/applicant wants to pay, payments should be made in-person at the Atrium Cashier’s Window. If payments were already made but have not been updated, applicants are to be instructed to email cashreceipts@buildings.nyc.gov and include:
How do I submit an online help form?
Use the form found at nyc.gov/dobhelp..
Where can I learn more about Electrical Filings in DOB NOW: Build?
Visit the DOB NOW: Build Electrical Resources page.