BIS Electrical Firm Account FAQs

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How can I make an electrical firm account payment?

  • In-person using check, or credit card at the Central Cashier located at 280 Broadway, 1st Floor in Manhattan
  • Mail in by sending a company check or money order payable to the NYC Department of Buildings. The firm number and license number should be included on the check. Checks should be mailed to:

    NYC Department of Buildings
    ATTN: Electrical Unit- Cashier
    280 Broadway, 1st Floor
    New York, NY 10007

How can I check my firm account balance online?

To verify your firm account balance, access the Buildings Information System (BIS). You will need your licensee PIN number to access your balance.

  • Click on Buildings Information System (BIS)
  • Click on the blue button labeled Enter Buildings Information System
  • Click on the link labeled 'B' - Skilled Trades Licensees Search
  • Look up your firm, either by business name or license number, and select Electrical Firm as the license type
  • Enter your PIN in the location labeled Enter PIN for Accounting Overview, and click on the submit button

What if I do not know my firm account PIN number?

For confirmation of a PIN number, the licensee must bring two forms of identification to the Licensing Unit at:

NYC Department of Buildings
ATTN: Licensing Unit
280 Broadway, 1st Floor
New York, NY 10007

From: 9:00 am to 3:00 pm, Monday through Friday

Who do I contact with firm account questions?

Email CashReceipts@buildings.nyc.gov.

No Good Electrical e-checks (DOB NOW application and parts fees after 6/29/2026)

Replacement payments are made only in DOB NOW.

No Good/Returned Checks Parts Fees that were paid in BIS (Part fees prior to 6/29/2026)

Replacement payments are made only at the Atrium cashier’s office.

DOB NOW Applications Prior to 6/29/2026

Electrical Application was Filed in DOBNOW, but the parts fee is in BIS, the homeowner/applicant wants to pay, payments should be made in-person at the Atrium Cashier’s Window. If payments were already made but have not been updated, applicants are to be instructed to email cashreceipts@buildings.nyc.gov and include:

  • Copy of the payment receipt
  • DOB NOW application number 

How do I submit an online help form?

Use the form found at nyc.gov/dobhelp..

Where can I learn more about Electrical Filings in DOB NOW: Build?