File a Complaint

You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE:

• Phone
  Call 311. For the hearing impaired, the TTY number is (212) 504-4115

• Online
  311ONLINE

What Happens After I File a Complaint?

After you file a complaint by calling 311 or using 311ONLINE, you will be given a Service Request number. You can follow up on the status of your complaint using the Service Request number through 311ONLINE.

Helpful Links

• Complaint Categories

• BIS Complaint Disposition Codes

• DOB Glossary

• Acronyms Glossary

• Check After Hour Variances

• Get Job Status Updates

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