Queens Hospital Center’s Volunteer Department is dedicated to enhancing the hospital experience for our patients and caregivers.  The volunteer department is one of the most important components of our healthcare facility and it is our mission to recruit, train and place committed volunteers.  On a daily basis, people gravitate to the hospital to inquire about how they can offer their time, energy and talent to help.  These volunteers – men and women, students, working adults and active senior citizens – often find that by serving others, they enrich their own lives in ways they never expected.  In addition, many volunteers acquire new skill sets, explore careers in healthcare, gain new experiences and help us deliver exceptional care to our patients and guests by adding an extra dimension of care. 

During the past year, Queens Hospital Center has had many volunteers from all walks of life giving nearly 30,000 hours of their time to serve our patients.  They have rolled up their sleeves and become involved in all areas of the hospital from the Emergency Department and Ambulatory Care to Human Resources and Executive Administration. 

Queens Hospital Center’s dedicated volunteers inspire all of us as they act as ambassadors for the hospital by sharing their positive hospital experiences with their communities. 

Our Requirements for Volunteers:

• Volunteers must be 14 years of age or older at the time of application.
• Must be willing to complete at least 100 hours of service within a three month time frame
• Exemplify high professional skills
• Maintain patient safety and quality of care for patients
• Make a significant impact on departmental outcomes
• Take ownership and pride in their duties
• Communicate well with patients and/or staff at all levels.

Getting Started:
It generally takes a few weeks to complete the process, so we encourage applicants to begin the process a month or so before they plan to start.  How quickly the process goes depends on how diligent you are about returning required forms, scheduling the interview and orientation. 

Interview:
After review of your application, you will be contacted via e-mail to schedule an interview.  We use the interview to get to know you a little better and explore talents and interests to create the best fit experience for you and Queens Hospital Center. 

Due to the large number of applications we receive, we are not always able to find a volunteer position for everyone.  We will however, retain your application, place your application on a waiting list and review your interests and background to see if your interests and qualifications match any future volunteer opportunities.

Summer Programs:   Perhaps you would like to volunteer for our Summer Program.  Our Summer Program accepts volunteers for a 10-12 week commitment each summer but the program fills up very quickly.  Please fill out and submit an application ONLY between May 1st and June 1st of each year to apply for our Summer Program.

Feel free to e-mail the Volunteer Department at qhcvolunteer@nychhc.org. and/or complete a volunteer application. The Volunteer Department is available by appointment only.

Queens Hospital Center does not offer volunteer positions involving direct patient care as volunteers are not allowed to touch patients.  Additionally, there are no shadowing opportunities available. 

For additional information, please contact:  Volunteer Department at 718-883-2280.