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Employee Assistance Program

Contacting the Employee Assistance Program (EAP)

All EAP services are available Monday through Thursday, 8am – 7pm and Friday, 8am - 5pm.

Please contact the EAP by email at  eap@olr.nyc.gov
or call and leave a message at 212-306-7660.

Retirees should email their health benefit questions to healthbenefits@olr.nyc.gov or visit the Health Benefits Program website for information.

Grief and Loss Support Group

Open to all City employees and their family members.

Stress Management Videos

Practice self-care. Be kind to each other. Take five minutes to relax.
Let a NYC EAP Counselor help you breathe.

Employee Assistance Program

General Information

The City of New York offers its employees and their dependents a helping hand through a network of Employee Assistance Programs. Generally, an EAP provides education, information, counseling and individualized referrals to assist with a wide range of personal and social problems.

The NYC EAP provides services to the City of New York non-uniform Mayoral agencies, NYC Department of Correction, New York City Housing Authority and NYC Health + Hospitals. Employees and their family members of these agencies can receive services by calling (212) 306-7660 or e-mail us at eap@olr.nyc.gov. Confidentiality laws and regulations protect the personal information that may be discussed with the EAP. Except in certain extreme situations, information will not be released without your written permission.

Employees who are not covered by the NYC EAP can receive services from either their agency or union EAP. Since not all EAPs offer the same services, we encourage you to call your agency or union EAP for further details.

List of Agency and Union Employee Assistance ProgramsView the List



Agency EAPs

Department of Sanitation
Employee Assistance Unit

NYC Fire Department
Counseling Services Unit

NYC Health + Hospitals
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Agencies (Non-Uniform)
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Housing Authority
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Police Department
Counseling Unit

Corrections Department

Care Unit (Peer Counselors)
718.546.CARE (2273)

Union EAPs

DC 37 Health & Security
Personal Services Unit
NYC Police Organization Providing Peer Assistance (POPPA)

United Federation of Teachers
Member Assistance Program