Print icon Print

Performance Management Committee

The Performance Management Committee (PMC) is a Standing Committee of the NYC Continuum of Care (CoC). The purpose of the PMC is to partner with and support NYC CoC grantees in operating quality housing services for individuals, families, and youth experiencing homelessness through assessment, monitoring, and evaluating performance. The PMC shall support providers of CoC-funded programs to ensure they have valid data and information to assess performance metrics with a goal toward improving performance.  

One component of the PMC’s work is annually reviewing the CoC’s annual evaluation process and criteria with the goal of recommending refinements to align with HUD performance expectations and guidelines, reflecting NYC priorities and goals in combatting homelessness, and improving evaluation clarity and transparency.


Co-Chair Contact Information

  • Charles Winkler, winklerc@dss.nyc.gov, Deputy Director of Performance Management, Federal Homeless Policy &Reporting at the NYC Department of Social Service
  • (Vacant Seat)


Membership & Meeting Information

Meetings for the Performance Management Committee, and its affiliated committees are limited to their established membership.

For information, please contact Charlie Winkler at winklerc@dss.nyc.gov.


Affiliated Committees

Data Management Committee

The Data Management Committee (DMC) shall provide support and recommendations to the Steering Committee and Performance Management Committee related to the Homeless Management Information System (HMIS) regulations and standards as set forth by HUD so that it can meet all HUD reporting and data collection guidelines, including robust participation by providers in HMIS. Meetings will be held at least quarterly.

Co-Chair Contact Information: 

  • Jayme Day, dayja@dss.nyc.gov, NYC CoC HMIS Director, Federal Homeless Policy and Reporting at the NYC Department of Social Services. 
  • Celine Yip, cyip@bra.org, Director of Special Initiatives at Bowery Residents' Committee (BRC)


For information, please contact Charlie Winkler at winklerc@dss.nyc.gov


Performance and Quality Improvement Committee

The NYC CoC Performance and Quality Improvement (PQI) Committee is a forum where performance and overall viability of CoC-funded programs are assessed, discussed in a non-punitive and collaborative manner with providers, and the need for technical assistance is determined. Within that objective, the PQI Committee uses data management tools and continuous quality improvement efforts to monitor and support improvement efforts of programs identified to have performance issues, as evidenced by the Annual CoC Performance Evaluation, Quarterly performance reports (QPRs), HUD spending reports, or other assessments. On at least an annual basis, the committee will make recommendations to the Steering Committee regarding strategic interventions for project-specific technical assistance and contract reallocations for the overall improvement of NYC CoC performance.


PQI's work aims to improve individual program performance, improve overall NYC CoC performance, and align funding so that the CoC supports the strongest programs that best achieve HUD and NYC CoC performance goals and meet participant needs.

Co-Chair Contact Information:


For information, please contact Charlie Winkler at winklerc@dss.nyc.gov.