Make an Appointment

Appointments are now required at all IDNYC locations. We will not see walk-ins. Appointments are released each week on Friday, for the following Monday through Friday. To schedule an appointment click here or call 311 to make an appointment. Do not book more than one appointment per person. If you cannot make it to your scheduled appointment, please cancel, and reschedule for a later date or time.

Appointments will last approximately 20 minutes. Please click on the Book Now button below and follow these easy steps to make an appointment, reschedule your appointment, or cancel your appointment.

If you are deaf or hard of hearing and require an American Sign Language interpreter during your appointment, please refer to the Frequently Asked Questions page.

1. Click "Make an Appointment"
2. Schedule an Appointment - If you do not have an existing appointment select "Make an Appointment."
3. Manage your Appointment - If you would like to reschedule or cancel an existing appointment, select "View/Schedule/Cancel". You can look up your appointment using your first and last name, and phone number, or with your confirmation number.
4. Select a Date - Only available dates will appear. If a date is greyed out, IDNYC may be closed on that date or all available appointments for that date have been booked.
5. Select a Borough - Select the borough that is most convenient for you.
   
6. Select a Time - Select the time of day for your appointment.
7. Select an Enrollment Center - Select the center most accessible to you. If an Enrollment Center does not appear, all available appointments for that location on that date have been booked. You can use our Locations page to find the Enrollment Center closest to you.
8. Click "Next" - Available appointments will be displayed according to the location and time of day previously selected. 
9. Fill in Required Information - To book the appointment selected, enter your first name, phone number, and email address in the designated fields.
10. Click "Submit" - This will finalize the booking of your IDNYC appointment. You will receive a confirmation receipt on the following page and to the email you have provided.