Important Information About HRA Locations

Family Services Call Center-Brooklyn Satellite, East New York Medicaid Office, SNAP East New York Office, and Fair Fares Application Center Relocation

On Monday, May 19, 2025, DSS-HRA’s Family Services Call Center-Brooklyn Satellite, East New York Medicaid Office, SNAP East New York Office, and Fair Fares Application Center will open at 2400 Fulton Street, 3rd & 4th floors, Brooklyn, NY 11233. The current location at 404 Pine Street, 1st & 2nd floors, Brooklyn, NY 11208 will close on Friday, May 16, 2025.

Other Recent Updates

Common Benefit ID Card EBT Services Office

The Common Benefit Identification Card (CBIC) Electronic Benefits Transfer (EBT) Services Office, currently located at 227 Schermerhorn Street, Brooklyn, NY 11201, Ground Floor will move to 785 Atlantic Avenue, 1st Floor, Brooklyn, NY 11238, on February 3, 2025. The business hours at the CBIC OTC Office are Monday – Friday, 8:30 AM to 5:00 PM (Closed on Holidays). This move will not affect any existing cases and does not require any action from current clients.