Water Service Disruptions

We maintain over 6,800 miles of in-city water mains, 109,000 fire hydrants, 148,000 catch basins, and 7,500 miles of in-city sewers. Water service disruptions are often caused by construction, water or sewer main breaks, or blockages in the pipes.

If you have concerns or questions regarding your water and sewer bill, please Contact Customer Service. To report other non-emergency related issues, please call 311 or file a 311 report online. If you are experiencing an emergency, dial 911.