If you sign up for a My DEP Account, you can submit requests online for meter inspections, billing disputes, and refunds. To learn about setting up your My DEP Account, use our How to Pay Video Tutorials.
If you need plumbing work done at your property, you should hire a Licensed Master Plumber. If you would like to report brown water, a noisy neighbor, an open fire hydrant, or clogged catch basin, please visit Report an Issue to learn more about submitting your complaint to 311.
Our customer service representatives can help you look up your water and sewer account information, schedule service inspections, repairs, and permit requests, and help you understand your payment options.
*Our call center and borough offices close on certain holidays. View the list of Holiday Closures for 2024.