To find out if we have any upcoming Lien Sale Outreach Events, please visit our Events Calendar. If you have received a lien sale notice or your property has been published on a lien sale list, the most important thing for you to do is to reach out to Customer Service.
What is a lien sale?
All overdue water and sewer charges are considered a lien against your property. The City has the authority to sell this lien to a third party, or lienholder, in a process called a lien sale. The following property types are eligible:
When the City sells a lien, it is not selling the property. The new lienholder does not take title to the property. The lienholder purchases the right to collect the money that was previously owed to the City. Ultimately, however, if the property owner does not pay what is owed, the lienholder can begin formal foreclosure proceedings.
What should I do if I receive a lien sale notice?
If you have received a lien sale notice by mail or if your property has been listed on a published lien sale list, it means that our records show that your delinquent water and sewer charges meet the eligibility criteria for the lien sale.
As a result, a lien for the entire delinquent amount will be sold in the lien sale, unless you resolve your debt before the deadline on the notice.
The most important thing for you to do is to reach out to Customer Service. You must arrange for payment, or, if you think that you do not owe the money, you must dispute the charges with us on or before the deadline on the notice. If payment has not been arranged by the deadline on the notice, and the charges are not in dispute, the lien on your property will be sold.
Who is eligible for the lien sale?
Mixed use, 2 and 3 family homes are eligible if they owe $2,000 or more in water and sewer charges outstanding for a year or more. Multi-tenant residential properties, including condos and most commercial buildings are eligible for the lien sale if they owe $1,000 or more in water and sewer charges outstanding for a year or more.
Single-family homes and residential customers receiving the Senior Citizen Homeowners’ Exemption (SCHE), the Disabled Homeowners’ Exemption (DHE) or the State Personal Income Tax (PIT) Circuit-Breaker Tax Credit are exempt from the lien sale. Active duty military personnel may also request an exemption from the lien sale by completing an affidavit that provides information about their military service, their property, tax warrants, Environmental Control Board violations, etc. You can download this affidavit at nyc.gov/liensale.
How do I make a payment?
To learn how you can make a payment, please visit How to Pay.
Can I enter into a payment agreement?
If you have received a lien sale notice or would like to consolidate your debt, you may be eligible for a payment agreement, which will allow you to gradually pay off your debt over time. We offer payment agreements to customers with $0 down and a repayment period lasting anywhere from 3 months to 10 years. The property owner should have a valid form of identification to enter into a payment agreement. If you wish to enter a payment agreement to pay off outstanding water and sewer charges, please contact us at 718-595-7890 or email@example.com.
Property owners or their representatives should attempt to pay before the deadline on the notice to ensure timely processing and to prevent the sale of the lien(s). Partial payments or payments in full may be made by any person or entity at any time.
Property owners can use an authorized representative to enter a payment agreement. An authorized representative must have valid identification and be any one of the following:
*Heirs/heiresses to properties must have at least one of the above named documents in order to enter into a payment agreement. If an heir/heiress does not have the required documentation, they may not enter into a payment agreement with us. However, heirs/heiresses may be able to receive a stay by signing an Agreement for Intestate Property, which states that the we will give the heir/heiress at least one year to acquire the necessary documentation authorizing them to conduct business on behalf of the property in question. Download the NYC DEP Agreement for Intestate Property.
In the event of any failure to pay the full consolidated bill each month, when the payment is due, DEP and the NYC Water Board will undertake all efforts provided under law and equity to recover the full sum due. Customers who default on their payment agreement by missing partial or full monthly payment(s) for a period of seven or more months may cure the default by:
If the customer fails to either cure the defaulted payment agreement or sign a new payment agreement prior to the City tax lien sale and the delinquent charges are sold, no payment agreement may be entered into for the subsequent charges for the subject property for a period of five (5) years unless they claim and have proof of extenuating circumstances as described below. If the property is subject to another tax lien, the customer may elect (one-time only) to enter into an installment agreement for the amount due that is subject to the subsequent tax lien before the end of the five-year period and without a claim of extenuating circumstances, but they must make at least a 20% down payment. Extenuating circumstances may be defined as:
**A “contributing household member” shall mean any person eighteen years of age or older who has lived in the property that is the subject of the installment agreement at least since the execution of the agreement and has paid household expenses since the execution of the agreement in an amount equal to at least fifty percent of each installment amount due under the agreement.
By paying your monthly consolidated bill in full and on time every month, the lien on your property will not be subjected to a City tax lien sale or any further collection action.
For more information, connect with Customer Service.
What are the consequences of non-payment?
Eligible customers who do not arrange for payment before the deadline on the lien sale notice will have their water and sewer charges sold in the lien sale.
What happens after a lien is sold
Within 90 days after the lien sale date, the City notifies all property owners by mail of (a) the terms and conditions under which the lien was sold, (b) the name of the new lienholder and (c) the name of the lienholder’s authorized representative whom the property owner should contact. The representative will also contact the property owner to discuss payment arrangements.
Are there any financial assistance programs available?
Multi family homeowners who are on the 90-day lien sale list and are currently under threat of foreclosure or mortgage delinquency may apply for the Water Debt Assistance Program. If qualified, we will remove their property from the upcoming lien sale and defer the debt until the property is sold, refinanced, or the owner has the ability to pay the debt. Learn more about the Water Debt Assistance Program.
If you have received a lien sale notice or your property has been published on a lien sale list, the most important thing for you to do is to reach out to Customer Service.
How can I learn more?
For more information about the lien sale, or for specific information about your water and sewer account, visit Customer Service.
The Ombudsman Office provides special assistance to all water and sewer account holders undergoing the lien sale process. To contact the Ombudsman, please call (718) 595-6628 or send an email to firstname.lastname@example.org.