NYC Free Tax Prep for Individuals and Families

GetYourRefund.org is a virtual program that connects filers to NYC Free Tax Prep providers to have their return completed for them in two different ways. Important: You must submit your documents by April 1st in order to meet the federal income tax filing deadline of April 15. You can submit your taxes after the deadline without penalty if you don't owe.

1. File virtually with an IRS-certified VITA/TCE preparer if you make under $66,000

Steps:

1. Visit getyourrefund.org/nyc
2. Sign into your account.
3. Submit tax documents using your smartphone, tablet, or computer equipped with a camera.
4. After all necessary documentation is submitted, an IRS-certified VITA/TCE preparer will verify your tax information and contact you.
5. After speaking with a quality reviewer over the phone and signing the final version of your return, your quality reviewer will send your return to the IRS and New York State.

2. File quickly on your own using Get Your Refund's Free Filing software if you make under $79,000

Steps:

1. Visit getyourrefund.org/nyc
2. Scroll down to "File Myself" and begin the process.

Virtual Tax Prep is a safe and reliable online tax prep service. You must have access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software. An IRS-certified VITA/TCE volunteer preparer will:

• help you file your 2024 tax return during a 60-90 minute virtual call;
• use a secure digital system to manage your tax documents;
• answer your tax questions.

List of Virtual Tax Prep Providers

Black Chamber of Commerce of New York City
Hours of Operation: Beginning February 3, 2025, Monday, Tuesday, and Friday 10:30 AM – 5 PM
Language(s): English, Spanish, Chinese – Mandarin, Haitian Creole, Bengali, Korean
Phone: 718-255-3322
Income Threshold: $65,000 or less without dependents or $80,000 or less with dependents.

BronxWorks
Hours of Operation: Beginning January 23, 2025, Monday 10 AM – 1 PM; Thursday 9 AM – 1 PM; Friday 11 AM – 5 PM
Language(s): English and Nepali
Website: bronxworkstaxes.as.me
Income Threshold: $65,000 or less without dependents or $93,000 or less with dependents.

Assisted Self-Preparation allows filers to complete their tax return online on their own and an IRS certified VITA/TCE volunteer preparer will be available by phone or email to answer questions. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; an email address, and their 2023 adjusted gross income (AGI) or self-select PIN.

List of Assisted Self-Preparation Providers

Ariva
Hours of Operation: Beginning February 4, 2025, Tuesday 10 AM – 5 PM
Language(s): English and Spanish
Website: tax.ny.gov/tap/calendars/bookings-ariva.htm
Income Threshold: $84,000 or less.

COJO Flatbush
Hours of Operation: Beginning January 20, 2025, Monday and Wednesday 9 AM – 8 PM; Tuesday and Thursday 9 AM – 5 PM; Friday 9 AM – 1 PM; Sunday 12 PM – 5 PM
Language(s): English, Spanish, Chinese – Cantonese, Chinese – Mandarin, Haitian Creole, Bengali, Russian, Korean, Arabic, Armenian, Urdu, French, Hebrew
Phone: 718-377-2900 Ext. 331
Income Threshold: $65,000 or less without dependents or $93,000 or less with dependents.

Fedcap-SingleStop
Hours of Operation: Beginning January 27th, Monday – Friday 10 AM – 4:30 PM
Language(s): English, Spanish and Haitian Creole
Website: singlestop.org/how-to-make-an-appointment/
Income Threshold: $84,000 or less.

Grow Brooklyn
Hours of Operation: Beginning January 28, 2025, Monday – Friday 6 PM – 9 PM
Language(s): English, Spanish, Chinese – Cantonese, Chinese – Mandarin, Haitian Creole, Bengali, Russian, Korean, Arabic
Website:growbrooklyn.org/self-file/
Income Threshold: $65,000 or less without dependents or $93,000 or less with dependents.

LaGuardia Community College
Hours of Operation: Beginning February 6, 2025, Thursday 10 AM – 5 PM
Language(s): English and Spanish
Website: laguardia.edu/cares/
Income Threshold: $84,000 or less.

Medgar Evers College
Hours of Operation: Beginning February 7th, 2025, Friday 9 AM – 4 PM
Language(s): English and Spanish
Website: tax.ny.gov/tap/calendars/bookings-medgar-evers.htm
Income Threshold: $84,000 or less.

New York State
Hours of Operation: Beginning February 5, 2025, Wednesday 9 AM – 4 PM
Language(s): English and Spanish
Website: tax.ny.gov/tap/calendars/bookings-statewide-virtual-session.htm
Income Threshold: $84,000 or less.

IRS Direct File is a new service that allows taxpayers to file their taxes quickly, easily, and for free. Direct File will walk you through each step of filing your federal return in under an hour, using simple questions and plain language.

Starting January 27, 2025, you can use Direct File if your tax situation from 2024 was relatively simple, and you want to claim common credits like the EITC and the CTC. Direct File has a screener tool that will make sure it's the right tool for you before you start filing. Follow the steps below to use the IRS Direct File pilot. 

Steps: 

1. Visit directfile.irs.gov on your computer, tablet, or phone to check your eligibility. 
2. If you're eligible, you'll need to create an ID.me account (Check-out this step-by-step guide in case you need help).
3. Use the simple interview-style tool to complete your federal taxes.
4. Once you complete your federal taxes, you’ll be taken to a free state filing system to complete your state return.

If you need help, live chat with a customer service representative who can help with technical support and basic tax law clarification in English and Spanish. Note: For security, customer service representatives will not have access to your IRS account data.