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What is a Registered Course Provider?

Updates to Course Provider Program as of July 1, 2025

Beginning July 1, 2025, to become a course provider, applicants must submit an application and required documentation and pay a registration fee.

What is a Registered Course Provider?

A registered course provider is an organization authorized by the NYC Department of Buildings (DOB) to deliver DOB-approved courses to the construction trade following DOB requirements for each course. Course providers also maintain student records in the NYC DOB platform, Training Connect, and issue SST cards and Worker Wallet cards.

ONLY registered course providers may offer and advertise Site Safety Training (SST) courses, Worker Certification courses, Licensing courses, and/or issue SST cards and Worker Wallet cards. Course providers may only offer and advertise courses that they are approved for. Course providers may not delegate or outsource any of its duties, responsibilities, or functions to any third party that is not registered with the Department as a registered Course Provider.

Course provider responsibilities in the program are outlined in RCNY 105-03 and 104-06, as well as Local Law 196 of 2017 and Local Law 219 of 2019, if applicable.

Requirements for a Registered Course Provider:

The Applicant is authorized to register the course provider into the Course Provider Program of the NYC Department of Buildings (DOB). They are responsible for the organization following all program rules and policies. The applicant is also the responsible party for any fines, violations, or disciplinary actions taken against the Course Provider. The Applicant is the only party that may sign the notarized Course Provider Application (CPA-1) form.

The Point of Contact is authorized to relay and receive communication from DOB regarding the course provider’s compliance with the Program.

Applicant:

  • Be at least eighteen (18) years of age and have a valid photo ID (Driver’s License, NYS Non-Driver’s ID, current passport, or Green Card).
  • Be able to read and write in English.
  • Maintain a good moral character to ensure fitness for duties and responsibilities.
  • Pass a background check

Organization:

Provider Category

Required Documents

ANSI Accredited

Higher Education Institution

Not-for-Profit

NYC Department of Education & Government Agency
  • Correspondence on Government Agency Letterhead from the Principal, OR Executive Staff.

NYS Education Department/ Trade School

Union

Program Maintenance

Update Course Provider Information

  1. Course providers must submit a new notarized Course Provider Application (CPA-1) form with updated information and appropriate attachment pertaining to the change. The “Information Update” box must be selected on the application.
  2. The subject line of the email must include the course provider’s ID Number (CPXXX) and the words “Information Update”.

Request Approval for New Courses

  1. Course providers must submit a new notarized Course Provider Application (CPA-1) form.
    The “Course Addition” box must be selected on the application.  
  1. The subject line of the email should include the course provider’s ID Number (CPXXX) and the words “Course Addition”.
  2. Course providers must wait for Department approval before conducting new courses.

Course Delivery

Training may be conducted in-person, or in a non-traditional format, such as a virtual class (Zoom, etc), or on-demand.

Live and virtual training sessions may not exceed 9½ hours in total per day, including time spent covering course content, lunch/meal, and administrative tasks (taking attendance, etc.).

Courses must be delivered using an actively proctored format and must be approved by the Department.

Actively Proctored Requirements

In-Person

  • If the training is conducted in-person in a classroom setting, the course provider must confirm the identification of the individual taking such training and must ensure that the site of such training is actively observed for the duration of the training.

Non-Traditional Format (Virtual Classroom and On-Demand)

  • If the training is not performed in-person, the course provider must confirm the identification of the individual prior to providing secure access to the online training by adhering to the actively proctored online format requirements. The individual must attest that they are the individual who received the online access and that they will complete the training without assistance. The online program must have secure access and monitor participation during the course of training, including requiring on-camera presence for the duration of the session, to ensure that the individual receiving the training is present for the entirety of the training.

Which Non-Traditional Delivery Method is right for a Course?

On-Demand or Virtual LIVE Classroom? 

  • On-Demand training is made up of various content items such as videos, class recordings, PDFs, and presentations that each learner can attend at their own speed and convenience. On-Demand training is only accepted for courses that provide credit towards an SST card ONLY.
  • A virtual live classroom is an online learning environment that allows for live interaction between the trainer and the learners as they are participating in learning activities. The virtual classroom is a shared online space where the learners and the trainers work together simultaneously.
  • In a virtual classroom, the participants have tools to present learning content in different formats, as well as to implement collaborative and individual activities. In this type of interaction, the teacher has the particularly important role of moderator, who guides the learning process and supports group activities and discussions.
  • Virtual Live training is only acceptable for live courses whose delivery methods do not include a hands-on component.

Hybrid Online/In-Person Training

For courses that include hands-on training, registered course provider can deliver the hands-on portion of the training in person and the remaining portion via live Virtual Classroom, while adhering to DOB’s Actively Proctored Training Policy. Providers must notify the Department when the hands-on portion is scheduled. All students must be scheduled at the same time to receive the hands-on training.

Card issuance

Site Safety Training (SST)

Upon completion of required SST courses, the registered course provider must issue a wallet-sized Site Safety Training (SST) Card, Temporary Site Safety Training (SST) Card, or Supervisor Site Safety Training (SST) Card using the Training Connect platform. The Registered course provider must disclose to the student the cost associated with the training and its separate fees. In addition, registered course providers must disclose the cost to replace a lost, stolen, or damaged Site Safety Training (SST) card.

Worker Wallet

Course providers must issue a Worker Wallet card to a student through the Training Connect platform. Course providers may charge a fee to issue the Worker Wallet.

Contact Us:

NYC Department of Buildings
Course Provider Program
280 Broadway, 6th Floor
New York, NY 10007
Email: TrainingProviders@buildings.nyc.gov
Hotline Number: (212) 393-2729

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