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Patient & Financial Services

Patient & Financial Services

We offer a variety of services to ensure that everyone has access to health care, regardless of ability to pay.

Avoid Surprises. Reduce your chances of receiving an unexpected invoice for non-emergency healthcare. Get information about how to reach our financial counselors, what health plans we participate in and the costs for many of our services.

The following is a list of insurance plans that we accept. The list is frequently updated, so we advise you to call (212) 562-6264 for current information.

Medicaid:

  • Metroplus
  • Healthfirst
  • Fidelis (specialty care only)
  • HIP
  • Americhoice (no dental services)

Medicare:

  • MetroPlus
  • Healthfirst
  • Fidelis (specialty care only)
  • GHI
  • HIP
  • Americhoice (no dental or behavioral services)
  • Aetna
  • Empire
  • Oxford
  • United (Secure Horizons)

Commercial Insurance:

  • MetroPlus Gold
  • Aetna
  • Empire
  • GHI
  • Oxford (no dental sevices)
  • United (no dental services)

MetroPlus Health Insurance - An HHC subsidiary that provides low or no-cost health insurance to eligible people living in Manhattan, Brooklyn, the Bronx and Queens through the following plans:

Medicaid Managed Care
Child Health Plus
Family Health Plus
Medicaid HIV Special Needs Plan, Partnership in Care
MetroPlus Medicare
For more information on MetroPlus, call 1-800-475-6387 (METRO) or visit www.metroplus.org.

HHC Options - A financial assistance program for uninsured patients that reduces the patient bill to an affordable level depending on family size and household income. This program is offered to New York City residents, regardless of immigration status.

Public Financial Assistance - Learn about the many programs that can help pay for healthcare costs.

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