Street Works Manual

Appendices

Appendix C—NYC DOT Contact Information

Administrative Superintendent of Highway Operations (ASHO) Offices

The ASHO in each borough releases Capital Project In-House (CPI) holds and Street Arterial Maintenance (SAM) holds. See Section 3.5.1 Holds for more information.

The Bronx
1400 Williamsbridge Road, 2nd Floor
Bronx, NY 10461
(212) 748-6670
Office hours: 8:30 AM-4:30 PM

Brooklyn
16 Court Street, 16th floor
Brooklyn, NY 11211
(718) 222-7307
Office hours: 8:30 AM-4:30 PM

Manhattan
59 Maiden Lane, 37th floor
New York, NY 10038
(212) 839-8980
Office hours: 8:30 AM-4:30 PM

Queens
120-55 Queens Boulevard, 2nd floor
Kew Gardens, NY 11424
(212) 839-2480
Office hours: 8:30 AM-4:30 PM

Staten Island
10 Richmond Terrace, Room 309
Staten Island, NY 10301
(212) 839-2399
Office hours: 8:30 AM-4:30 PM

Permit Offices

Applications for most permit types can be submitted to the Manhattan Central Permit Office. Some permit types can also be processed at the relevant borough office. See Chapter 3—Permits and Approvals for more information.

The Bronx
1400 Williamsbridge Road, 1st Floor
Bronx, NY 10461
(212) 748-6648/49
Office hours: 8:30 AM-3:30 PM

Brooklyn
16 Court Street, 15th floor
Brooklyn, NY 11211
(718) 222-7225/26/27
Office hours: 8:30 AM-3:30 PM

Manhattan / Central Permit Office
55 Water Street, Concourse Level
New York, NY 10041
(212) 839-9594/95
Office hours: Applications accepted, only from 8:30 AM to 11:30 AM;
However the permit window remains open until 5:00 PM to pick up permits.

Queens
120-55 Queens Boulevard, 1st floor, Room 1-240
Kew Gardens, NY 11424
(212) 839-2475
Office hours: 8:30 AM-3:30 PM

Staten Island
10 Richmond Terrace, Room 308
Staten Island, NY 10301
(212) 839-2387/88/89
Office hours: Applications accepted, only from 8:30 AM to 12:30 PM;
However the permit window remains open until 3:15 PM to pick up permits.

Highway Inspection and Quality Assurance (HIQA) Offices

To request authorization for the installation of a canopy, an applicant must initiate the process at the HIQA office in the borough where the proposed canopy will be located. See Section 3.4 Canopy Authorization and Permits for more information.
HIQA also releases many holds. See Section 3.5.1 Holds for more information.

HIQA Central Office
(212) 839-8847
(212) 839-8857
(212) 839-8856

The Bronx
1400 Williamsbridge Road, 1st floor
Bronx, NY 10461
For Holds: (212) 748-6609
All other inquiries: (212) 748-6610
Office hours: 8:30 AM-5:00 PM

Brooklyn
16 Court Street, 15th floor
Brooklyn, NY 11211
For Holds: (718) 222-7231
All other inquiries: (718) 222-7207
Office hours: 8:30 AM-5:00 PM

Manhattan
59 Maiden Lane, 34th Floor
New York, NY 10038
(212) 839-4700
Office hours: 8:30 AM-5:00 PM

Queens
120-55 Queens Boulevard, Ground Floor, Room G-210
Kew Gardens, NY 11424
(212) 839-2430
Office hours: 8:30 AM-3:30 PM (in person)
Telephone inquiries:  8:30 AM-4:30 PM

Staten Island
10 Richmond Terrace, Room 427
Staten Island, NY 10301
(212) 839-2410
Office hours: 8:30 AM to 5:00 PM

Other NYC DOT Office Contacts

Street Lighting (718) 786-2788
Franchises, Concessions and Revocable Consents (212) 839-6550
Plan Examination Unit (212) 839-4396
Bridges (for Over Dimensional Vehicle permit) (212) 839-6335
Fiscal Affairs: Revenue & Accts Receivable (212) 839-9270

Emergency Authorization Unit

To obtain forms:

From 7:00 AM to 3:30 PM, Monday to Friday, call: (212) 839-9660/61/62
All other times - (718) 433-3340

To fax forms:

From 7:00 AM to 3:30 PM, Monday to Friday: (212) 839-9697/99 or 9688
All other times: (718) 433-3447