TLC Updates During COVID-19

In response to the COVID-19 pandemic, the TLC and the City have a full suite of resources for TLC-Licensed Drivers, Vehicle Owners, and Businesses.

COVID-19 Guidance & Resources

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COVID-19 Vaccination

Vaccine for all

The COVID-19 vaccine is safe, free, and has shown to be very effective at preventing severe illness, hospitalization, and death. Many millions of people have received the vaccine, and the data shows the vaccine is working.

There are vaccination sites in all five boroughs where you can walk-in, General Vaccination Information ,and receive a vaccine without an appointment. You can also use the City’s Vaccine Finder to locate the site closest to you, including those that take appointments.

If you are 75 years of age or older, have a disability, or are fully homebound, you may be eligible for a vaccine at home — if interested, please fill out a form to see if you are eligible for a vaccination at home.

Temporary mobile and pop-up vaccination sites are traveling through every borough, and the schedule for those sites is available online here at General Vaccine Information.

This NYC Department of Health and Mental Hygiene factsheet explains how COVID-19 vaccines save lives, why they work, how the vaccines are safe, who can get vaccinated, and how the vaccines were developed so quickly.

Vaccinations are the best tool New York City has for fighting COVID-19, and every dose given makes the city we love safer!

COVID-19 Diagnostic Testing

Testing Locations for Drivers

All TLC-Licensed Drivers now have access to a new tool to help locate COVID-19 testing centers. All City COVID-19 testing locations are listed, including testing facilities located JFK and LGA Airports. You can choose between drive-thru or walk-in locations. All listed locations include contact information and link with directions.

Once on the Testing Locations for Drivers page, follow the below steps:

  • Enter the address or zip code of where you would like to get tested;
  • Select the radius in miles you are willing to travel;
  • Select a COVID-19 testing location;
  • Click provided link for directions.

Here you can access Testing Locations for Drivers.

Free COVID-19 Diagnostic Test

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The COVID-19 diagnostic test is safe, free, and easy. A nasal swab, oral swab or saliva sample may be used.

There are over 100 convenient COVID-19 diagnostic testing sites across the city. Find a testing site near you.

Who can get tested?

Get tested if you:

  • Want to protect your family and protect yourself
  • Have COVID-19 symptoms like fever, cough, shortness of breath or loss of taste or smell
  • Have been in close contact with someone who tests positive
  • Are a first responder or healthcare worker
  • Work in a nursing home, shelter or adult care facility

How long do results take?

Most results are returned in about 48 hours.

Do I need insurance?

You do NOT need insurance to get a diagnostic test.

Privacy

Your test results are confidential.

Driver Health – What you need to know about COVID-19 Novel Coronavirus

The health and safety of Taxi and Limousine Commission (TLC) licensees is a top priority for the Commission. COVID-19, RSV and flu are spreading in NYC this winter season. We strongly recommend everyone to wear masks in all indoor public settings to reduce the spread of these viruses.

Use these important tools to fight respiratory viruses:

  • Stay up-to-date on vaccinations– for COVID-19 and flu.
  • Get the updated COVID-19 bivalent booster.
  • Wear a high-quality mask, such as a KN95 or KF94, that covers your nose and mouth.
  • Test before and after travel or gatherings, or if you were recently exposed to someone who has COVID-19.
  • Stay home if sick.
  • Wash your hands.
  • Consider additional precautions if you are at increased risk of severe illness.

For more information and safety tips for staying safe this season, please visit the New York City Department of Health’s webpage: COVID-19

Vehicle Cleaning – Guidance for Vehicle Operators

COVID-19: General Guidance for Vehicle Operators

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Safety precautions for vehicle operators to protect themselves and their passengers

  • Monitor your health closely for COVID-19 symptoms, such as cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat or new loss of taste or smell.
    • Get tested for COVID-19: visit Free COVID-19 Testing and Treatment to find a test site.
    • If you had or may have had COVID-19, stay home until all the following are true:
      • It has been at least 10 days since your symptoms started.
      • You have not had a fever for the prior three days without use of fever-reducing drugs.
      • Your overall illness has improved.
    • Some workers who had or may have COVID-19 must wait longer before returning to work based on New York State requirements.
  • Practice healthy personal hygiene.
    • Wash hands often with soap and water for at least 20 seconds, especially after you handle money or a passenger’s bags. Use an alcohol-based hand sanitizer if soap and water are not available.
    • Cover your mouth and nose with a tissue or your arm when sneezing or coughing.
    • Have tissues and hand sanitizer available in your vehicle for passengers.
    • Encourage touchless payment options. Minimize the handling of cash and credit cards.
    • Do not touch your eyes, nose and mouth with unwashed hands.
    • Do not shake hands or offer bottled water, gum or other items to passengers.
  • Clean and disinfect your vehicle routinely.
    • Pay special attention to surfaces and objects that are touched often by passengers, such as door handles, window buttons, locks, payment machines, arm rests, seat cushions, buckles and seatbelts. Wipe down surfaces that you frequently touch, such as the steering wheel, radio buttons, turn indicators and cup holders.
    • Remove visible dirt and grime first. Then use a regular disinfectant product (for example, Clorox, peroxide or alcohol-based multi-purpose products) that is appropriate for the surface to remove most germs. Disinfectants are the most effective on clean surfaces. Read and follow the cleaning and disinfectant product labels.
    • Wear disposable gloves and any other appropriate protective gear when cleaning and disinfecting. Throw gloves in the trash after use and wash hands with soap and water or use an alcohol-based hand sanitizer.
    • Keep the vehicle doors open while cleaning and disinfecting.
    • Wait until all surfaces have dried before accepting passengers.
    • For additional information about cleaning and disinfecting, visit NYC Health and look for “General Cleaning/Disinfection Guidance for Non-Health Care Settings” on the “Guidance for Businesses” page.
  • Maintain physical distancing.
    • Keep at least 6 feet of distance between yourself and others, whenever possible.
    • New York State Executive Orders require drivers to wear a face covering when transporting passengers, and all passengers over the age of two who can medically tolerate it must also wear a face covering. For more information on face coverings, visit nyc.gov/health/coronavirus and look for “FAQ About Face Coverings.”
    • Ask passengers to sit in the back to create physical distance. If the vehicle has a partition, close the partition before picking up passengers. If the vehicle does not have a partition, consider putting up a clear plastic barrier between the front and back of the vehicle (note: barrier should not affect rear view mirror visibility). For vehicles licensed by the Taxi and Limousine Commission (TLC), drivers should follow TLC guidance on partition installation.
    • Only transport passengers who are in the same party.
    • Use the vehicle’s vents to bring in fresh outside air and/or lower the windows. Avoid using the recirculated air option.

Separate facts from fear and guard against stigma

  • The outbreak is no excuse to spread racism and discrimination. It is illegal to discriminate against passengers or prospective passengers due to race, nation of origin or other identities.
  • If you are being harassed or discriminated against due to your race, nation of origin or other identities, contact the New York City (NYC) Commission on Human Rights by calling 311 and saying “human rights,” or by visiting NYC Human Rights  and clicking on “Report Discrimination.”

Take care of yourself and your family

  • App Library at NYC Well: online health and emotional well-being tools.
  • NYC Well: free mental health support, available 24/7 for brief counseling and referrals. Call 888-NYC-WELL (888-692-9355), text "WELL" to 65173 or chat online at NYC Well.
  • NYS COVID-19 Emotional Support Helpline: trained professionals who are there to listen, support and refer if needed. Call 844-863-9314, 8 a.m. to 10 p.m., 7 days a week.
  • NYC Health and Hospitals: provides care to New Yorkers, regardless of immigration status or ability to pay. Call 844-NYC-4NYC (844-692-4692) or 311.

Stay informed

  • Visit the NYC Health Department at NYC Health for COVID-19 information.
  • For real-time updates, text "COVID" to 692-692. Message and data rates may apply.
  • Post information for passengers in your back seat. Visit NYC Health for posters and flyers.

The NYC Health Department may change recommendations as the situation evolves. For updated information, visit NYC Health’s COVID-19: Guidance for Businesses page.