Street Hail Livery (SHL) Pilot Program

The SHL Pilot Program utilizes returned SHL (Green Taxi) permits to test the feasibility of a license that cuts costs traditionally associated with SHLs, while also eliminating the ability to receive street hails. During the Pilot Program, TLC will study potential improvements in pre-arranged non-emergency medical transportation service, outer-borough service, fleet electrification, and wheelchair accessibility of the TLC fleet.

Initially a 2-year period, the SHL Pilot Program has been further extended through June 2028 while TLC continues to assess the program. In September 2025, TLC released a report evaluating the Pilot and recommending rules that would make the Pilot permanent for those drivers who participated.

• Download Street Hail Livery Pilot Final Report (September 2025)

Current SHL Pilot participants will receive an inspection appointment via email to bring their vehicles to the TLC facility at Woodside for inspection and a new decal. After the new extension, the decal on all SHL Pilot vehicles have a new expiration date of June 30, 2028. It is important for all vehicles to continue to undergo DMV inspections at non-TLC facilities to keep the DMV inspection sticker current. Once the vehicle passes the TLC inspection, the expiration date will be updated on Open Data to match the extended expiration date on the vehicle decal. 
 
To view the license status see the Open Data list, or log into TLCUp at www.nyc.gov/tlcup. For questions please email LicensingInquiries@tlc.nyc.gov  

Streamlined hack-up requirements for the Pilot:

• Technology System will not be necessary—no meter, no roof light, no tablet.
  
  
• TLC will provide the necessary markings.
  
  
• Pilot Participants can choose any vehicle color (except taxi yellow and apple green). 
  
  
• Partition/In-Vehicle Camera System is optional.  
  
  
• No interaction with Meter Shops will be necessary. Participants will be ready to accept pre-arranged rides as soon as TLC provides required markings after the (successful) initial inspection.
  
  
• Vehicle inspections are required by TLC Safety & Emissions once every two years, similar to other For-Hire Vehicles.

Operating Restrictions:

• The vehicle must be an Electric Vehicle (EV), a hybrid electric vehicle, or a Wheelchair Accessible Vehicle (WAV).
  
  
• Unlike traditional SHLs, SHL Pilot Program participants may not accept street hails.
  
  
• Similar to traditional SHLs, SHL Pilot Program participants may only accept trips beginning outside the Pre-Arranged Exclusionary Zone unless it is an Access A Ride or Medicaid-reimbursed trip.

More SHL Pilot Program FAQs