Tenant Access Portal

Get Help

For one-on-one, in-person assistance, visit a Department of Finance help center or attend an outreach event.

NYC Department of Finance Assistance Centers

You can now schedule an appointment to visit a Department of Finance Assistance Center or call 311 for more information.

Manhattan Assistance Center
Monday through Friday from 8:30 a.m. - 4:30 p.m.
66 John Street, 3rd Floor
New York, NY 10038

Queens Assistance Center
Tuesday and Thursday from 8:30 a.m. - 4:30 p.m.
144-06 94th Avenue
Jamaica, NY 11435

Staten Island Assistance Center
Wednesdays from November 16 through March 29, 2023 8:30 a.m. - 4:30 p.m.
350 St. Marks Place, 4th Floor
Staten Island, NY 10301

For additional assistance please Contact Us.

Upcoming Outreach Events

Looking for a partner for your next event, training or presentation?
Submit an Outreach Event Request Form .

2023

Upcoming Events

In-Person Events

October

October 12, 2023
10:00 a.m. to 2:00 p.m.
Congresswoman Yvette Clarke “Protecting our Seniors” Services Expo
Major Owens Recreation Center
1561 Bedford Ave
Brooklyn, NY 11225

October 15, 2023
12:00 p.m. to 8:00 p.m.
Councilmember Joanna Ariola Fall Festival
Beach 116th Street
Rockaway, Queens, 11694

October 18, 2023
6:00 p.m. to 8:00 p.m.
Assemblymember Robert Carroll Town Hall
Brooklyn Central Library
10 Grand Army Plaza
Brooklyn, NY 11238

October 20, 2023
9:00 a.m. to 12:00 p.m.
State Senator Andrew Lanza Senior Information Day
6581 Hylan Boulevard
Staten Island, NY 10309

October 24, 2023
3:00 p.m. to 5:00 p.m.
State Senator Brad Hoylman-Sigal Senior Resource Fair
Goddard Riverside Community Center
Lincoln Square Neighborhood Center
250 West 65th Street
New York, NY 10023

October 26, 2023
2:00 p.m. to 4:00 p.m.
Assemblymember Michael Novakhov Rent Freeze Information Session
130 Brighton Beach Avenue
3rd Floor, Suite 302
Brooklyn, NY 11235

Virtual Events

There are no events available for registration at this time.