For general information about the NYC Rent Increase Exemption Program
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Visit
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In-Person and Virtual Appointments
Schedule a virtual or in-person appointment at an Assistance Center. For more information visit the Assistance Centers page. |
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Call 311 |
Relay Service212-639-9675 |
Do you have questions about your DRIE benefit? The DRIE customer service team can help you with inquiries about the application process and the status of your application.
If you have questions about applying for or receiving benefits, submit an inquiry to the DRIE team.
The DRIE ombudsperson can help identify and resolve issues with your benefit decision, but only after you have received a determination from the Department of Finance approving, denying, or revoking your benefits.
If you have received a notice approving, denying, or revoking your benefits, and you have a question or concern, the DRIE ombudsperson may be able to help. (The DRIE ombudsperson cannot help you with questions about your application’s status.)
DRIE Ombudsperson: Mike (Seunghoo) Yon
Do you have questions about your SCRIE benefit? The SCRIE customer service team can help you with inquiries about the application process and the status of your application.
If you have questions about applying for or receiving benefits, submit an inquiry to the SCRIE team.
The SCRIE ombudsperson can help identify and resolve issues with your benefit decision, but only after you have received a determination from the Department of Finance approving, denying, or revoking your benefits.
If you have received a notice approving, denying, or revoking your benefits, and you have a question or concern, the SCRIE ombudsperson may be able to help. (The SCRIE ombudsperson cannot help you with questions about your application’s status.)
SCRIE Ombudsperson: Inie Park