The Fall 2023 Annual Health Benefits Program Transfer Period begins November 1, 2023 and ends November 30, 2023. Health plan changes requested during the Transfer Period will be effective January 1, 2024 and the new payroll deduction, if applicable, will begin with your first full paycheck in January 2024.
If you do not wish to make any changes to your current health plan, you do not need to do anything during the Transfer Period.
During the Annual Transfer Period, you may:
Employees with access to Employee Self-Service (ESS) may make changes to their health benefits online.
Employees who do not have access to ESS can make changes to their health benefits by completing the Health Benefits Program Application. Completed applications should be submitted to your agency HR/Personnel Office for processing.
If you are making changes to your health benefits plan/option, please review the following Health Benefits Program materials:
It is important that you know how your health plan works and what is required of you.Read More
Here are some important things that you need to remember:
If you're age 65 or over, still working for the City and enrolled in the NYC Health Benefits Program, do not use your Medicare card when you visit your doctor's office. Instead, be sure to use the member ID card provided to you by your current HBP health plan.
Who you should contact for assistance and when you should contact them. Read More
Contact your agency health benefits or payroll office or NYCAPS Central at (212) 487-0500. Department of Education employees should contact HR Connect at (718) 935-4000:
Employees with access to Employee Self Service (ESS) through CityShare can check their coverage status and make changes.
Find out when you should contact your Health Plan. Read More
(Refer to your health plan identification card or plan booklet for telephone numbers.)
When writing to a health plan, include your name and address, certificate number, date(s) of service, and claim number(s), if applicable. Some plans also allow inquiries through their web sites.
Find out when you should contact your Welfare Fund.Read More
For information about:
Find out when an active employee should contact the HBP.Read More
Inquiries and questions can be emailed to healthbenefits@olr.nyc.gov