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Accessibility Progress Report

Local Law 12 of 2023 (“Local Law 12”), codified as section 23-1004 of the NYC Administrative Code, requires agencies to prepare and publish 5-year accessibility plans using a template provided by the Mayor’s Office for People with Disabilities (MOPD). Proposed plans were required to be published no later than December 31, 2023 and final plans, following a public comment period, were required to be published no later than March 15, 2024.

General

The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that is dedicated to optimizing existing operations and transforming processes to make it easier to do business with the City. As the owner and manager of PASSPort (Procurement And Sourcing Solutions Portal), the City of New York's end-to-end digital procurement platform, MOCS is charged with supporting agencies, vendors, and the general public in understanding, accessing, and participating in Citywide procurement in addition to all other services including public hearings, trainings, webinars, and events.

Each NYC agency created a 5 Year Accessibility Plan in collaboration with the Mayor’s Office of People with Disabilities (MOPD). MOCS’ 5-year Accessibility Plan is currently published on MOCS’ website and this would be the agency’s first annual progress report. Items proposed in the 5-year are still pending OMB funding approval. In the upcoming year we would like to focus on implementing items identified in the 5-year accessibility plan such as adding brail signage to our conference rooms and adjust the ramps in the office to ensure they are in compliance with the ADA regulations.

Statement of Commitment

MOCS believes in an equitable, diverse, and inclusive environment. MOCS is committed to providing persons with disabilities with access to the Department's services; to identifying, preventing, and removing barriers to accessibility; and to meeting accessibility requirements in a manner that respects the dignity and independence of persons with disabilities.

This plan serves as MOCS' approach to ensure everyone has access to our services, taking away the barriers that stop people from participating, particularly those persons with disabilities. Persons with disabilities refers to those who experience physical, mental health, cognitive, communication, intellectual, sensory, or age-related changes whether they are seniors, others with age-related changes, or people with lived experience of mental health concerns or substance use issues.

Disability Service Facilitator and Other Key Accessibility Information

The Mayor’s Office of Contract Services Disability Service Facilitator (DSF) contact is:

  • Melissa Rodriguez
  • Disability Service Facilitator
  • Mayor's Office of Contract Services
  • 255 Greenwich St, 9th Floor
  • New York, NY 10007
  • 212-298-0800

MOCS' Chief Diversity Office is responsible for preparing and updating the agency's Accessibility Plan. MOCS' website contains useful information for individuals with disabilities, including:

  • Notice of Rights under the Americans with Disability Act
  • Grievance Procedures under the Americans with Disability Act
  • Disability Service Facilitator (DSF) contact information
  • Contact form to directly email the DSF
  • Five Year Accessibility Plan
  • For information, refer to the Digital Access page.

Feedback Process

The Mayor’s Office of Services welcomes feedback from MOCS employees, guests, and members of public about accessibility at MOCS or about the PASSPort System. We are committed to reviewing and take the steps to address the barriers that are identified through this feedback process.

Progress Report

Your progress report must address the five areas identified in section (b)(2) of Local Law 12 (NYC Admin Code § 1004(b)(2)):

  • Physical Access
  • Digital Access Programmatic Access
  • Effective Communications
  • Workplace Inclusion

Physical Accessibility

As of May 2025, there has been no changes.

Digital Accessibility

As of May 2025, MOCS has launched the MOCS Procurement Training Institute Learning Management System (LMS) in July 2024, providing City Procurement Professionals, including all MOCS staff, a robust platform to support their professional development. We continue to expand our library of currently 27 procurement e-courses which are based on live procurement webinars, such as Local Law compliance and PASSPort trainings, the City’s end-to-end digital procurement platform.

MOCS staff has access to a comprehensive library of over 280 micro e-courses through our MOCS Procurement Training Institute LMS. These courses cover a wide range of topics, including Diversity, Equity, and Inclusion (DEI), personal and professional development, career growth, technology, and software skills.

The MOCS Procurement Training LMS runs on Absorb LMS which fully Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliant, is available 24/7, and mobile-responsive.

Programmatic

As of May 2025, there has been no changes.

Physical Accessibility

As of May 2025, there has been no changes.

Effective Communication

As of May 2025, MOCS has drafted reasonable accommodation language for addition into all vacancy announcements. The language has been provided to all hiring managers for inclusion in every interview package.

Workplace Inclusion

As of May 2025, we will strongly encourage MOCS staff to take the Disability Etiquette and Awareness training. This will serve as a refresher for those that took the training in 2023 and also bring awareness to the new staff members that have joined MOCS since then.

Conclusion

MOCS continues to be commitment to accessibility. With the recent changes in MOCS Leadership and upcoming elections, MOCS will continue to petition for increased funding to allow us to implement accessibility improvements set forth in our 5 Year Accessibility Plan.