Landmarks Preservation Commission Accessibility Webpage

LPC Policies Prohibiting Discrimination Against People with Disabilities in Access to Services

It is the policy of the Landmarks Preservation Commission ("LPC") to comply with all applicable laws including, but not limited to the Americans with Disabilities Act ("ADA"), Rehabilitation Act, the New York State Human Rights Law, and the New York City Human Rights Law. LPC does not discriminate on the basis of disability in the operation of its programs, services and activities and strives to be welcoming to and inclusive of people with disabilities.

Employment related complaints for employees and applicants for employment seeking a reasonable accommodation are covered under the City's EEO Policy.

Any member of the public who requires an auxiliary aid or service for effective communication, or a reasonable modification of policies or procedures in order to participate in our programs, services or activities (involving matters other than employment) is invited to direct their needs and preferences to Stephanie Yang, LPC's Disability Services Facilitator by email, phone or mail:

Stephanie Yang
Landmarks Preservation Commission
1 Centre Street, 9th Floor North
New York, NY 10007
212-602-7256
access@lpc.nyc.gov

Requests should be made as soon as possible but no later than three (3) business days before the scheduled program, service or activity. Questions, concerns or requests for additional information may be directed to the LPC's Disability Services Facilitator.

If you believe that you have been denied an auxiliary aid or service or a reasonable modification of policies or procedures that you need in order to participate in programs, services or activities provided by LPC please see LPC's grievance procedure below.

LPC Grievance Procedure for Members of the Public Alleging Discrimination Based on Disability

Any member of the public who is alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the Landmarks Preservation Commission ("LPC") may file a grievance with LPC, which should contain:

The name, address, telephone number and/or email of the grievant, and
Information about the alleged discrimination and pertinent details with regards to the location, date, and description of the complaint or alleged violation of the ADA, Rehabilitation Act, New York State Human Rights Law, or New York City Human Rights Law.

"Grievance" is the term for the allegation filed with DOI by a member of the public.

"Grievant" is the term for the person alleging discrimination in the grievance.

When and How to File a Grievance:

The written grievance should be submitted as soon as possible and within sixty (60) calendar days of the date of the alleged violation to:

LPC Disability Services Facilitator
Stephanie Yang
1 Centre Street, 9th Floor North
New York, NY 10007
212-602-7256
access@lpc.nyc.gov (include "Grievance in subject line)

The grievance may be filed in one of two ways:

By submitting the grievance in writing by mail or email using the above address; or
Upon request, by an alternative means, such as an in-person interview or an audio recording, describing the incident or alleged violation of the ADA, Rehabilitation Act, New York State Human Rights Law, or New York City Human Rights Law. A request for an alternative means of filing may be granted as an accommodation for a grievant with a disability.

Timeline Following Filing of Grievance

Within fifteen (15) calendar days after receipt of the grievance, the Disability Services Facilitator or their designee will discuss and document the grievance and any possible resolutions.
Within fifteen (15) days of this contact with the grievant, the Disability Services Facilitator or their designee will respond to the grievance in writing. Grievants may request the response in an additional format accessible to the grievant, such as large print, Braille, or audio recording. This response will address the grievance, describe the LPC's position and offer options for substantive resolution of the grievance, where applicable.

The resolution of any specific grievance will require consideration of varying circumstances, such as the specific nature of the disability; the nature of the access to the programs, services or facilities at issue and essential eligibility requirements for participation; the health and safety of others; and the degree to which an accommodation would constitute a fundamental alteration to the program, service, activity or facility, or cause an undue hardship to LPC.

Appeals Process

The grievant or their designee may appeal the agency's decision within fifteen (15) calendar days after the receipt of the response by mail to:

Chair Sarah Carroll
NYC Landmarks Preservation Commission
1 Centre Street, 9th Floor
New York, NY 10007

The appeal should be submitted in writing using the above address. Alternative means of filing an appeal, such as an in-person interview or an audio recording describing the incident or alleged violation may be made available for grievants with disabilities upon request.

Timeline Following Filing of Appeal

LPC will respond to the grievant in writing within sixty (60) calendar days following receipt of the appeal. Grievants may request the response in an additional format accessible to them, such as large print, Braille, or audio recording. This response will address the appeal, describe LPC's decision, and offer options for substantive resolution of the appeal, where applicable.

All written grievances, appeals, and responses received in connection with a grievance made to LPC will be retained for at least three (3) years.

Note: Upon request to the Disability Services Facilitator, this page can be made available in an alternative format.

External Filing of Grievances

Grievants may also choose to file a grievance with the New York City Commission on Human Rights or the New York State Division of Human Rights.

LPC Website Accessibility Statement

Landmarks Preservation Commission is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.

Feedback

We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by using the Website Accessibility Feedback Form.

If you need assistance accessing a particular program or service, please reach out to Stephanie Yang, LPC Disability Services Facilitator at 212-602-7256 or access@lpc.nyc.gov.

Assessment Approach

LPC assesses the accessibility of its digital content through self-evaluation.

Five-Year Accessibility Plan

Local Law 12 of 2023 requires agencies to develop and implement a five-year accessibility plan. Landmarks Preservation Commission's Adopted Five-Year Accessibility Plan (2024-2028) can be found below.

LPC Five-Year Accessibility Plan (2024-2028)