The federal authority that allowed for the replacement of skimmed SNAP benefits ended December 20, 2024. DSS is not allowed to issue SNAP skimming replacement for theft that occurs after December 20, 2024. You can still file claims for replacement of skimmed SNAP benefits after December 20, as long as the theft occurred on or before December 20, 2024 and the claim is filed within 30 days after you learned the benefits were stolen.
This December 20, 2024 deadline does not impact claims for skimmed Cash Assistance benefits in any way.
You can use this form to request the replacement of SNAP and/or CA benefits which were stolen electronically through skimming, phishing, or other similar fraudulent methods. Please see detailed instructions for completing the form.
To submit a claim, you must provide specific information about the fraudulent transactions. You can find this information by:
Please note, if you have been skimmed and have not reported your EBT card lost or stolen, your account is likely still at risk. No replacement benefits may be issued until you have reported your compromised EBT card lost or stolen. To report your card stolen, request a new card, and change your PIN, please call EBT Customer Service at 888-328-6399, or go to https://www.ebtedge.com/.