Resource Packet for Residents

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Utility Assistance Programs

For ALL NYC households who pay a utility bill


Below is a list of assistance programs that can help reduce monthly energy utility costs for New Yorkers:



HEAP
Low-income New Yorkers can receive a one-time energy bill payment; opens around Nov 1st. Emergency HEAP may also be available if at risk of shutoff.
access.nyc.gov
Con Edison EAP
Ongoing bill discount for SNAP, Medicaid, SSI, HEAP, Section 8, Lifeline, or veterans' benefits recipients. You may also be eligible for up to $300/yr via Energy Share.
conEd.com/EAP
1-800-752-6633
Enhanced EAP
Electric and gas bill discounts for households earning up to ~$175,000/yr (for a family of five).
conEd.NYEEAP.com
Community Solar
Automatic bill savings for households on EAP by joining a free, shared solar project.
NYSERDA State Solar for All
Con Ed Budget Billing
Avoid surprising high bills and spread your payments out evenly across the year. You can cancel at any time.
Con Ed Budget Billing
Payment Plans
Pay off an outstanding balance gradually over time.
1-800-334-7661
Special Protections
Extra safeguards for life-support equipment, medical emergency, disability, or age-based needs.
Con Ed Special Protections
Steady Use Rate for Heat Pumps
Special rate for heat pump users that saves money; 12-month price guarantee with no penalty to cancel.
Con Ed SteadyUseRate

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