Contact

Contact

image of 100 gold street

Want to get in touch? You can find the right person to speak with about your inquiry below.

The New York City Department of Housing Preservation and Development (HPD) is headquartered at 100 Gold Street, New York, NY 10038. To learn more about HPD Offices and Divisions, please visit the Office Descriptions / Organization Chart webpage.

For general inquiries, please call HPD's main number: 212-863-6300.

Click a topic, or press the enter key on a topic, to reveal its answer.

NYC Housing Connect Affordable Housing Lotteries

NYC Housing Connect
Affordable Housing Lottery Helpline
: 212-863-7990
Email: nychousingconnect@hpd.nyc.gov

For information on applying for affordable housing for people with disabilities, please submit accessibility inquiries to:
Phone: 212-863-6486
Email: accessibility@hpd.nyc.gov

HPD Housing Ambassadors
Email: ambassadors@hpd.nyc.gov

Section 8

Enforcement and Housing Code Violations

Code Enforcement and Neighborhood Preservation
Phone: Visit the Borough Service Centers webpage for the phone number of the Service Center in your borough.

Property Management and Homeownership

Property Registration
Phone: 212-863-7000
Email: register@hpd.nyc.gov
Questions? Schedule an appointment to speak with a Registration Unit representative.

Mitchell-Lama
Phone: 212-863-6500
Email: Mitchell-lama@hpd.nyc.gov

HDFC Co-ops
Email: hdfccoop@hpd.nyc.gov

HPD Mortgage Servicing Requests
Phone: 212-863-6914
Email: mortintake@hpd.nyc.gov

Homeowner Help Desk
Phone: 855-HOME-456

Development

New Construction
Email: mfnc@hpd.nyc.gov

Preservation
Email: hpdpres@hpd.nyc.gov

Inclusionary Housing
Email: inclusionary@hpd.nyc.gov

Building and Land Development Services (BLDS)
Email: BLDS.Contact@hpd.nyc.gov

Economic Opportunity and Regulatory Compliance (Labor Monitoring Unit)
Email: LMUMonitoring@hpd.nyc.gov

M/WBE Building Opportunity Initiative
M/WBE Build Up Program
Email:mwbebuildup@hpd.nyc.gov

Neighborhood Planning

Planning and Predevelopment
Phone: 212-863-6097
Email:

  • bronxplanning@hpd.nyc.gov
  • brooklynplanning@hpd.nyc.gov
  • Manhattanplanning@hpd.nyc.gov
  • queensplanning@hpd.nyc.gov
  • statenislandplanning@hpd.nyc.gov   

Neighborhood Development and Stabilization
Phone: 212-863-6865

Outreach and Education

HPD Outreach
Email: hpdoutreach@hpd.nyc.gov

Neighborhood Outreach and Education
Phone: 212-863-8830
Email: neo@hpd.nyc.gov

Legal Affairs

Notice About Service of Process
For anyone seeking to serve HPD, email ServeHPD@hpd.nyc.gov. In addition, we are now accepting service in person.  For anyone seeking to serve HPD in person, please contact Mildred Shirley at ShirleyM@hpd.nyc.gov and/or SullivA@hpd.nyc.gov to make arrangements for a time to serve HPD in person. Please note that HPD will only accept service in person on Mondays and Wednesdays, from 9:30 a.m. to 4:30 p.m., excluding holidays on which City agency offices are closed.

HPD's Housing Litigation Division (HLD) is now accepting electronic service of emergency Housing Part actions. HLD has established the following email addresses for service in each borough:
Bronx: HLDBRONXCASES@hpd.nyc.gov
Brooklyn: HLDBROOKLYNCASES@hpd.nyc.gov
Manhattan: HLDMANHATTANCASES@hpd.nyc.gov
Queens and Staten Island: HLDQU_SI_CASES@hpd.nyc.gov

HLD also accepts service by mail. For mail service, please indicate the following room number on the envelope for the respective borough:
Bronx: 6Q3
Brooklyn: 6X2
Manhattan: 6R2
Queens & Staten Island: 6N3

You may also call HLD at 212-863-8200.

Please note that service is currently being accepted electronically via this method only for HPD. Service of process on individual employees should continue to proceed in the manner required by applicable law. If you seek to serve process on an individual employee of HPD and would like to do so electronically via this method, you may send a request to the applicable email address above.

Certification of No Harassment
Phone: 212-863-8266
Email: conhinfo@hpd.nyc.gov

Press

For members of the media, please submit press inquiries to: hpdmedia@hpd.nyc.gov

COVID-19 Policies and Protocols

HPD is considering the health and safety of staff, clients, and visitors while NYC is dealing with the impact of COVID-19. View the HPD Agency Restart Plan for information on our policies and protocols

HPD staff are also available to answer questions you may have. To submit questions, please use the COVID-19 Policies and Protocols Contact Form.