Want to get in touch? You can find the right person to speak with about your inquiry below.
The New York City Department of Housing Preservation and Development (HPD) is headquartered at 100 Gold Street, New York, NY 10038. To learn more about HPD Offices and Divisions, please visit the Office Descriptions / Organization Chart webpage.
For general inquiries, please call HPD's main number: 212-863-6300.
Click a topic, or press the enter key on a topic, to reveal its answer.
NYC Housing Connect Affordable Housing Lotteries
NYC Housing Connect
Affordable Housing Lottery Helpline: 212-863-7990
For information on applying for affordable housing for people with disabilities, please submit accessibility inquiries to:
HPD Housing Ambassadors
Enforcement and Housing Code Violations
Property Management and Homeownership
Questions? Schedule an appointment to speak with a Registration Unit representative.
HPD Mortgage Servicing Requests
Homeowner Help Desk
Building and Land Development Services (BLDS)
Economic Opportunity and Regulatory Compliance (Labor Monitoring Unit)
M/WBE Building Opportunity Initiative
M/WBE Build Up Program
Planning and Predevelopment
Neighborhood Development and Stabilization
Outreach and Education
Neighborhood Outreach and Education
Notice About Service of Process
For anyone seeking to serve HPD, email ServeHPD@hpd.nyc.gov. In addition, we are now accepting service in person. For anyone seeking to serve HPD in person, please contact Mildred Shirley at ShirleyM@hpd.nyc.gov and/or SullivA@hpd.nyc.gov to make arrangements for a time to serve HPD in person. Please note that HPD will only accept service in person on Mondays and Wednesdays, from 9:30 a.m. to 4:30 p.m., excluding holidays on which City agency offices are closed.
HPD's Housing Litigation Division (HLD) is now accepting electronic service of emergency Housing Part actions. HLD has established the following email addresses for service in each borough:
Queens and Staten Island: HLDQU_SI_CASES@hpd.nyc.gov
HLD also accepts service by mail. For mail service, please indicate the following room number on the envelope for the respective borough:
Queens & Staten Island: 6N3
You may also call HLD at 212-863-8200.
Please note that service is currently being accepted electronically via this method only for HPD. Service of process on individual employees should continue to proceed in the manner required by applicable law. If you seek to serve process on an individual employee of HPD and would like to do so electronically via this method, you may send a request to the applicable email address above.
Certification of No Harassment
For members of the media, please submit press inquiries to: email@example.com
COVID-19 Policies and Protocols
HPD is considering the health and safety of staff, clients, and visitors while NYC is dealing with the impact of COVID-19. View the HPD Agency Restart Plan for information on our policies and protocols
HPD staff are also available to answer questions you may have. To submit questions, please use the COVID-19 Policies and Protocols Contact Form.