For information about Section 8 / Rental Assistance Programs and COVID-19, please visit the COVID-19 Accommodations webpage.
The New York City Department of Housing Preservation and Development (HPD) administers a number of rental subsidy programs. The majority of rental assistance is provided through the Section 8 Housing Choice Voucher (HCV) program, making up 80 percent of the rental assistance administered by HPD. In total, HPD serves over 39,000 households in all five boroughs. Over 9,000 landlords currently participate in HPD's programs.
Section 8, also known as the Housing Choice Voucher (HCV) program, provides federal funding for subsidies that help eligible low-income families rent decent, safe, and affordable housing in a neighborhood of their choice. The New York City Housing Authority (NYCHA) and New York State Homes and Community Renewal (HCR) also operate Section 8 programs in New York City.
Other rental assistance provided by HPD includes Continuum of Care Shelter Plus Care (CoC SPC), Continuum of Care Moderate Rehabilitation Single Room Occupancy (CoC Mod SRO), NYC 15/15, and Moderate Rehabilitation (Mod Rehab). Learn more about these Rental Subsidy Programs.
HPD also administers a limited number of Emergency Housing Vouchers, which were allocated through the American Rescue Plan (2020). These vouchers, once leased, will follow the rules of the Housing Choice Voucher program. For referring providers looking for the Authorization for the Release of Information Form, and the Declaration of Citizenship or Eligible Immigration Status Form, please visit our Forms webpage. For more information about the EHV program, visit nyc.gov/ehv.
In all programs, families pay a reasonable share of their income toward rent (typically around 30 percent of monthly household income) and the subsidy, paid by HPD directly to the landlord, makes up the difference. To continue receiving assistance, participating families and property owners must meet certain program requirements, including federal Housing Quality Standards.
Source of income discrimination:
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General Contact Information
Email is the best way to reach HPD employees.
Our staff will respond as soon as possible. View a list of HPD email addresses.
All emails HPD sends to you will be encrypted to protect your privacy. Encryption means that when you communicate with HPD by email, your information is kept safe and private. When requesting documents, HPD will send you an introduction email with instructions on how to view or send encrypted emails.
You are encouraged to submit documents online.
Please use the DTR Portal to securely upload your documents. If you have questions, please review the portal instructions before calling Client Services for support.
HPD accepts digital signatures.
It may be difficult for you to print and scan documents to HPD. We accept digital signatures on HPD documents. This means that you may:
Use the "Fill & Sign' option to electronically add your signature to a form that you receive from us. View instructions on how to use the "Fill & Sign" option
You may call Client Services at 917-286-4300.
HPD program participants, owners, and applicants can call Client Services to get status updates, ask questions or request an appointment with an HPD representative. If you are prompted to leave a message, please do, and an HPD employee will return your call.
HPD’s Division of Tenant Resources Client Services office at 100 Gold Street is open weekdays from 9 am-4 pm. For any business other than submitting documents, you are encouraged to schedule an appointment to reduce your wait time. Please call Client Services to request an appointment.
Tenant Inquiries and Communications
Recertifications and General Inquiries:
Submitting Applicant/Participant Forms e.g. Tenant Self-Certification of Information, Requests for Additional Information, Request for Reasonable Accommodation Forms):
Mainstream, FUP, VASH, and Project-Based Programs (PBV, Mod Rehab, Continuum of Care programs: Mod SRO and SPC, NYC 15/15):
Owner Inquiries and Communications
Enhanced Development Owners:
Project-Based Development Owners (PBV, Mod Rehab, NYC 15/15, CoC SPC, or CoC Mod SRO):
Rent Increase Requests:
DTR Owner Portal Information:
Information and accommodations for victims of domestic violence, dating violence, sexual assault, and/or stalking
Clients with HCV or PBV subsidy:
Clients with a Continuum of Care subsidy (CoC SPC or CoC Mod SRO):
Clients with Mod Rehab or NYC 15/15 subsidy:
If you are not sure which type of subsidy you have, you may contact HPD Client Services at 917-286-4300 and a staff member will help you.
Housing Quality Standards (HQS)
Family Self-Sufficiency Program (FSS)
Portability Inquiries and Requests, Coordination with other Public Housing Authorities
Program Integrity and Compliance (fraud prevention)
Legal Support Unit hotlines
917-286-4300 (listen to menu and follow the prompts for Legal Support)
HPD Language Access Coordinator
Director of Operations, Human Resources