In person

Before visiting a business center regarding a booted or towed vehicle, please be aware of the following:

• To remove a boot from your vehicle, please visit www.nycbootpay.com to pay by credit or debit card, or call Republic Immobilization Services at (646) 517-1000 to pay by credit or debit card or bank account withdrawal. Please note that if you call, you may experience a long hold time. Republic Information Services is open 24 hours a day, seven days a week.
• If you recently enrolled in a payment plan with Republic Immobilization Services, your vehicle is not at risk of being booted or towed. You will receive more information from the Department of Finance soon.
• If your vehicle has not been booted, but you owe judgment violations and would like to enter into a payment plan, you can request a payment plan online.
• Review this guide to see the documents that are required to retrieve a booted or towed vehicles: Retrieving Your Booted or Towed Vehicle in NYC.

Unless you have a vehicle that has been booted or towed, please schedule an appointment before visiting a DOF business center. You can also conduct many Department of Finance transactions online.