Americans with Disability Act Notice of Rights

The EEPC does not discriminate on the basis of disability in the operation of its programs, services and activities and strives to be welcoming to and inclusive of people with disabilities. In accordance with the Americans with Disabilities Act (ADA), Rehabilitation Act, the New York State Human Rights Law and the New York City Human Rights Law, individuals with disabilities are entitled to reasonable accommodations necessary to participate in programs, services, and activities.

Anyone who needs disability-related accommodation to participate in our programs, services or activities (involving matters other than employment) is invited to direct their needs and preferences to the EEPC’s Disability Service Facilitator (DSF) by email, phone or mail:

Requests should be made as soon as possible but no later than 3 business days before the scheduled program, service or activity. Questions, concerns or requests for additional information may be directed to the EEPC’s DSF.

If you believe that you have been denied disability-related accommodation, please see the EEPC’s grievance procedure below.

Americans with Disabilities Act Grievance Procedure for Members of the Public

Any member of the public alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the EEPC may file a grievance with the EEPC, which should contain:

• Your name, address, telephone number and/or email address
• A description of the problem
• Where and when it occurred
• Language you speak

How to File a Grievance

You can file a grievance by writing or emailing the EEPC’s Disability Service Facilitator (DSF). Upon request, you can also request an alternative means of filing. The grievance should be submitted as soon as possible, but no later than 60 calendar days after the date of the alleged violation to:

Within 15 calendar days after receipt of the grievance, the Disability Service Facilitator (DSF) or their designee will contact the grievant to discuss the grievance and possible resolutions. Within 15 calendar days of this meeting, the DSF or their designee will provide a response in writing, and upon request, the response in an additional format accessible to them, such as large print or audio recording. This response will address the position of the Commission and offer options for substantive resolution of the complaint.

How to File an Appeal

You may appeal the EEPC’s decision regarding a grievance within 30 calendar days of receipt of the Commission’s response. You can appeal by mail using the address below, and upon request, an alternative means such as an in-person interview or audio recording.

The appeal should be mailed to:

The EEPC’s response to the appeal will be provided in writing within 60 days following receipt of the appeal. You may request the response in an additional format accessible to them, such as large print or audio recording. This response will address the appeal, describe the EEPC’s decision, and offer options for substantive resolution of the appeal, where applicable. All written grievances, appeals, and responses in connection with a grievance made to the EEPC will be retained for at least 3 years.

Note: Upon request of the Disability Service Facilitator, this page can be made available in an alternative format.

Website Accessibility Statement

The EEPC is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.2 level AA with the exceptions set forth at 28 CFR § 35.201. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.

Feedback

We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by using the Website Accessibility Feedback Form. If you need assistance accessing a particular program or service, please reach out to the EEPC’s Disability Services Facilitator at (212) 615-8938 or mallsop@eepc.nyc.gov.