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Collection Services for NYC Residents
We are committed to keeping New York City streets clean, safe, and healthy. Every day, we provide free collection of 24 million pounds of recyclables, trash, and compostable material.
Setout Times
Beginning November 12, 2024, all properties with 1-9 residential units will be required to use bins with secure lids for trash set out.
Right now, residential buildings of any size (single-family and multi-unit) have two options:
- Place waste out after 6:00 PM in a bin of 55 gallons or less with a secure lid, or
- Place waste out after 8:00 PM, if putting bags directly on the curb
To ensure collection, all waste must be set out by midnight.
Bins should be stored inside or in alleyways, courtyards, or other outdoor areas away from public sidewalks. If space is not available, you may store bins within three feet of your building. Containers must be kept neat and allow for pedestrian travel. Enclosures on the sidewalk are subject to NYC Department of Transportation (DOT) regulations.
Starting November 12, 2024
Residential Buildings with 1-9 Units
- Place trash out after 6:00 PM in a bin of 55 gallons or less with a secure lid
Residential Buildings with 10+ Units
- Place waste out after 6:00 PM in a bin of 55 gallons or less with a secure lid, or
- Place waste out after 8:00 PM, if putting bags directly on the curb
Learn more about residential waste containerization.
Missed Collection
You can report that your trash, recycling, or compost was not picked up starting at 8:00 AM the day after your collection day.
You CANNOT report missed collection if:
- Collections were suspended on that day due to a DSNY holiday, winter snow operation, or another event
- You did not set your waste out correctly
- You set your waste out on the wrong day or at the wrong time.
To report missed collection, call 311 or submit a complaint online.
Holidays
We do not collect waste on most federal holidays. Learn more about holiday collection.
Snow and Severe Weather
Collections schedule may be delayed or suspended due to snowstorms or other severe weather. If collection was suspended due to a snow or weather event, missed collection complaints will not be accepted for that day.
Track the progress of DSNY snow removal vehicles with PlowNYC.
Private Carter Service
We collect from most residential buildings in NYC. There are some exceptions, including:
- Buildings where owners have opted to use private carter service
- Buildings still under development and without a certificate of occupancy
- Buildings in areas that are undergoing zoning changes
NOTE: Even if your residential property has private carter collection, you are required to follow the NYC commercial trash, recycling, and composting rules.