Five-Year Accessibility Plan

Local Law 12 of 2023, codified as NYC Administrative Code § 23-1004, requires every New York City agency to develop and implement a five-year accessibility plan for the period between 2024-2028, in consultation with the Mayor's Office for People with Disabilities.

The legislation mandates that the accessibility plan outlines the steps agencies are taking to "ensure that the agency's workplace, services, programs and activities are accessible to and accommodating and inclusive of persons with disabilities" by improving physical, digital, and programmatic access, and providing effective communications for persons with disabilities.

These efforts include, but are not limited to: any alterations or structural changes to facilities or premises that are owned and operated by the agency or contracted for use by the agency or otherwise under the agency's jurisdiction; any planned upgrades or investments in technology or tools that will improve accessibility within the agency or access to such agency's services and programs; and additional steps to make the agency's programs and services more accessible to and inclusive of persons with disabilities.

Read DSNY's Local Law 12 Approved 5-Year Accessibility Plan, 2024 - 2028.

Find out more about DSNY's accessibility complaint and grievance procedures.

Alternative Formats

You may request a copy of the proposed plan in an alternative format, such as Braille or an audio recording, by contacting the Department of Sanitation's disability service facilitator at OEDI@dsny.nyc.gov or (212) 291-1380.