As a member facility of the NYC Health and Hospitals Corporation, NCBH has long set an example of how all people - regardless of their ability to pay or their immigration status - should be served. Our financial assistance program far exceeds NYS requirements for providing charity care, reduces disparities to access by assisting eligible patients to obtain public health insurance and provides discounted services to uninsured patients.
Patients should carry insurance cards with them at all times. Not every insurance plan pays for all charges, diagnoses or conditions and there may be deductibles or co-pays. Also for some plans, it is the responsibility of the patient or policy holder to inform their insurer in a timely manner regarding most hospitalizations, particularly elective hospital admissions.
If it is determined a patient has no insurance coverage, the hospital staff will discuss with you the various alternatives available to resolve the outstanding bill. This could include assistance with Medicaid applications, reduced charges or payments over an extended period of time. The hospital Patient Accounts staff will help to answer questions related to any patient's bill.
For questions about inpatient bills call (718) 519-3600.
For questions about Emergency Department or outpatient bills, call (718) 918-3375.
We offer a variety of services to ensure that everyone has access to health care, regardless of ability to pay.