Operations tracks all initiatives related to the Vision Zero Action Plan, the City’s blueprint to end traffic fatalities and injuries on New York City streets. Operations also manages the production of the annual Vision Zero progress report. See the annual reports along with other Vision Zero reports on the Vision Zero website.  

In addition, Operations convenes the Vision Zero Task Force, bringing all agencies involved in Vision Zero together to give project updates, exchange ideas, share best practices, consider new policies, and make improvements to existing initiatives. 

The Vision Zero agencies include representatives from the New York City Police Department, the Department of Transportation, the Taxi and Limousine Commission, the Department of Citywide Administrative Services, the Department of Health and Mental Hygiene, the Law Department, the Office of Management and Budget, the District Attorneys' offices, the Metropolitan Transportation Authority, and the Business Integrity Commission.  

The Report and Advisory Board Review Commission is an interagency commission, chaired by Operations, that reviews existing reporting and meeting requirements and makes recommendations as to how these could be altered or streamlined. The goal of the Commission is to remove redundant, irrelevant, or otherwise unnecessary requirements to improve government efficiency and reduce the amount of time agencies and offices spend on reports and advisory boards.

The Scorecard inspection program utilizes a team of inspectors who receive training to rate street and sidewalk cleanliness based on “acceptability” metrics updated in 2024 to reflect current attitudes toward cleanliness.   

Each sanitation district receives a monthly grade representing the percent of streets deemed “acceptable.” In addition, the city’s 76 Business Improvement Districts receive quarterly scores. The City publishes these scores in the Mayor’s Management Report, Citywide Performance Reporting, Mayor’s Office of Operations website, and NYC Open Data.