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Other Resources
Other Resources
The following resources may be of interest to members of the public seeking information about public programs and City performance.
311 Reporting
311 Reporting provides statistics on the City’s response to service requests from 311 callers. The platform allows users to review 311 service requests, including time to response to each request by borough, Community Board, City Council District, and zip code.
In addition, the 311 service request map allows the user to see service requests made by location, date and category.
911 Response Times
The 911 Response Times Dashboard provides end-to-end response times for Police, Fire, and EMS calls, as well as trends in performance and recent call volumes. The dashboard captures all aspects of the call, from when the call is first made to when a first responder arrives at the scene.
Capital Projects Dashboard
The NYC Capital Projects Dashboard provides a view into the City's construction projects, spanning critical infrastructure such as bridges, sewers, sanitation, and buildings. The dashboard includes the total cost, current phase, and projected completion date for all construction projects, as well as additional details.
Interagency Memoranda of Understanding (MOUs)
Local Law 40 of 2011 requires agencies and offices to post certain memoranda of understanding and similar agreements ("MOUs") entered into among governmental agencies. The Office of Operations has not identified any covered MOUs or similar agreements to date. Please check back for future updates
Living Wage and Prevailing Wage
There are several New York City laws and an Executive Order that require that covered employers pay no less than specified wages in particular circumstances, unless eligible for an exemption. Learn more about the Living Wage and Prevailing Wage.
NYC COVID-19 Response Review Report
COVID-19, a novel coronavirus disease caused by the SARS-CoV-2 virus, was first identified in Wuhan, China in December 2019. Despite containment efforts undertaken in Asia, the virus quickly spread across the globe. New York City reported its first confirmed COVID-19 case on March 2, 2020, and by month’s end, became the global epicenter of the pandemic. To address the unprecedented health, social, and economic impacts, the City established a number of novel operations with support from local, state, federal, non-profit, and private-sector entities. The challenging lessons New York City learned in combatting COVID-19 helped inform global knowledge and strategies on pandemic response operations. However, the pandemic also exposed a number of gaps the City should address before the next large-scale emergency to better prepare and protect all New Yorkers.
To evaluate the City’s pandemic emergency preparedness and response strategies, the City conducted a thorough review of its COVID-19 response. The NYC COVID-19 Response Review Report covers notable response operations between January 2020 and June 2022 that had a citywide impact, were new or significantly adapted from pre-established plans, and are likely to be considered for future emergencies.
NYC Open Data
NYC Open Data, managed by the Office of Technology and Innovation (OTI), makes City datasets available to the public, promoting transparency and engagement. Each agency designates an Open Data Coordinator to manage and share public data. The platform fosters a collaborative relationship between the government and New Yorkers, aiming to make valuable information accessible to all.
NYC Rezoning Commitments Tracker
The NYC Rezoning Commitments Tracker, as required by Local Law 175 of 2016, tracks capital and programmatic commitments related to neighborhood rezonings. The commitments are categorized by policy areas such as Housing, Open Space, and Economic Development. Each year the City publishes a progress report to update the public on each initiative's status.
Plan for Operations: Communicable Disease
Pursuant to section 27-c of the state labor law, this is a Plan for Operations in the event of a declared state disaster involving a communicable disease. Before finalization, a draft was provided for comments to the applicable duly recognized or certified representatives of employees of the City of New York and relevant labor management committees. A hard copy of this draft can be reviewed upon request by contacting agencyrestart@cityhall.nyc.gov.