MoveMore - Help & Support

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Technical issues?

MoveSpring can help troubleshoot! There are 2 ways to contact MoveSpring: Need Help?

  1. In the app: Click on “profile” in the bottom right-hand corner of the screen, then select “Need some help? Contact support”. This should be located beneath your profile picture.
  2. Online: Sign in to your MoveSpring account via the web and click on the chat icon in the lower right-hand corner.

Questions about the challenge or anything else?

Feel free to reach out to the WorkWell NYC team at workwell@olr.nyc.gov.

IMPORTANT: Please use “STEPtember Inquiry” as the subject line when sending an email.


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