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Language Access

In July 2008, Mayor Bloomberg signed Executive Order 120, creating a centralized language access policy for New York City. Executive Order 120 mandates that all City agencies that provide direct public services create a language access implementation plan in order to ensure meaningful language access to their services. The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) wholeheartedly embraces the mission of providing important services to all, regardless of the language they speak.

Read our latest Language Access Plan (March 2021)

Questions, concerns, and requests for additional information may be directed to our Language Access Coordinator (LAC):

Sara Gonzalez
100 Gold Street, 2nd Floor, New York, NY 10038
Send an email to our LAC at [accessendgbv@endgbv.nyc.gov]


Notice of Rights

**The NYC Mayor’s Office Notice of Rights under the Americans with Disabilities Act, The Rehabilitation Act and State and City Human Rights Law in access to city services.**

Effective Communication:

The Mayor's Office will, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Mayoral programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures:

The Mayor's Office will make reasonable modifications to policies and procedures to ensure that people with disabilities have equal access to all our programs, services, and activities. For example, individuals with service animals are welcome in all our locations, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in one of our programs, services, or activities, should contact our Disability Service Facilitator as soon as possible, and no later than three (3) business days before the scheduled event or activity.

The ADA does not require the Mayor's Office to take any action that would fundamentally alter the nature of its programs or services or that would impose on it an undue financial or administrative burden.

The Mayor's Office will not impose a surcharge to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, for example retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Questions, concerns, and requests for additional information may be directed to our Disability Service Facilitator:

Sara Gonzalez
100 Gold Street, 2nd Floor, New York, NY 10038
Email our DSF at [accessendgbv@endgbv.nyc.gov]

Learn more about DSFs on the website of the Mayor's Office of People with Disabilities