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NYCHA Announces Launch of Enhanced Online Tracker to Provide Information About Capital Projects and Needs Citywide

New features include development pages with capital needs and project overviews, and more detailed information on completed, ongoing, and planned projects

The enhanced tracker improves on the first version launched in April 2022

NEW YORK – The New York City Housing Authority (NYCHA) today announced the launch of a new and enhanced online tracker to provide information about capital projects and needs at developments across the five boroughs. Improving on the first version launched in April 2022 with the addition of key features and information, NYCHA’s Capital Projects & Needs Tracker is a navigable, map-based resource that provides detailed information and status updates for over 950 of the Authority’s projects, including projects that are planned, ongoing, or completed since 2017. While the first version of the tracker provided basic project information, the enhanced Capital Projects & Needs Tracker contains additional information and resources based on user feedback and design workshops, such as development pages with capital needs and project overviews, photos, and more detailed information on each project.

“The Capital Projects & Needs Tracker is a valuable resource for many stakeholders, particularly residents,” said NYCHA Chief Executive Officer Lisa Bova-Hiatt. “The ability to track the progress of the capital investments being made to and around their developments provides residents the opportunity to stay informed about progress being made that will directly improve the quality of their lives.”

“Engagement and transparency are critical for us to deliver major capital projects effectively and really meet the needs of NYCHA residents,” said Chief Asset & Capital Management Officer Shaan Mavani. “With the launch of this new Tracker, we hope to ensure residents and stakeholders have easy access to detailed information on the specific capital investment needs of each property and the investments we are making to provide quality, sustainable housing.”

Using the new tracker, site visitors can access information for a specific development, including an overview and analysis of the property’s five-year and 20-year capital investment needs based on NYCHA’s 2023 Physical Needs Assessment (PNA). Completed and ongoing capital projects that address those needs are also detailed with a description of the scope of work; timelines for each project phase and progress to date; budget and funding sources; location(s) on the property; and project staff and architecture/engineering consultant and contractor information. A recent update including current activities, the next resident engagement touchpoint, and explanations for any delays (where applicable) is also shown for each project.

Planned projects were not available on the initial version of the tracker but are now also presented for each development. A handy “Print PDF” feature for each individual development and project page has also been added to make it easy for users to save, share, or print information from the tracker.

These enhancements to the tracker were identified and designed based on user surveys, design workshops, and user acceptance testing sessions facilitated by NYCHA’s Asset and Capital Management Department (A&CM). In addition to individual residents, other stakeholders such as the Citywide Council of Presidents (CCOP) of NYCHA Resident Councils, the Resident Advisory Board (RAB), the Resident Roundtable, the Community Advisory Committee (CAC), members of the Federal Monitor team, and staff from other departments within NYCHA provided input on the enhancements.

The new NYCHA Capital Projects & Needs Tracker is accessible at Information about NYCHA’s various programs for modernizing the Authority’s properties can be found here.


About the New York City Housing Authority (NYCHA) 

The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1935 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 17 New Yorkers, providing affordable housing to 528,105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,569 apartments in 2,411 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.