Mayor's Public Engagement Unit311Search all NYC.gov websites
Tenant Support
Resources
Heat Season
Heat Season runs from October 1st to May 31st in New York City. By understanding their rights, tenants can advocate for themselves and ensure landlords meet legal requirements to keep homes safe and livable. There are also strategies that tenants can use to keep their homes warm during the colder months.
Know Your Tenant Rights
The Mayor’s Public Engagement Unit’s Tenant Support Unit (TSU) educates New Yorkers about their tenant rights. Join us! By sharing our Know Your Rights Campaign, you can help spread the word about different tenant rights and ultimately build a stronger community with access to resources.
Housing Benefits for Older New Yorkers and New Yorkers with Disabilities
There are housing benefits available in NYC to help older New Yorkers and New Yorkers with disabilities save money and live securely in their homes. Learn more about these programs and help PEU spread the word about our free enrollment support!
Tenant Support Unit Social Media Toolkit
TSU provides assistance to New Yorkers who may be experiencing landlord harassment, are at risk of displacement, or need to make home-related repairs. Help spread the word about free tenant support for New Yorkers!
Tenant Helpline Live Calls
The Mayor's Public Engagement Unit (PEU) has launched an important resource for New Yorkers: a live operator Tenant Helpline. Please help us spread the word about the Tenant Helpline and our live call system!
Right to Counsel
You don't have to fight eviction alone. In NYC, thousands of tenants have the right to a lawyer when facing an eviction case.
Illegal Lockouts
Lockouts are illegal. All tenants have the right to stay in their home unless they choose to leave or are evicted through a court process.
