Eviction Prevention Training

The Eviction Prevention Training is intended to help the City of New York and its partners prevent evictions in its affordable housing stock by sharing resources and best practices to keep tenants stably housed.

Below is a brief training video for developers and managing agents that covers:

• The consequences of evictions
• Strategies to prevent evictions
• And an overview of eviction prevention resources, which are also linked below

HPD or HDC programs may require developers/sponsors and managing agents/property managers closing on HDC or HPD financing to complete the training on a case-by-case basis. If requested to complete the training, please view the video then click the Eviction Training Certificate of Completion link and complete the form in order to receive your training certificate. Your project manager will direct you on how to submit the certificate. The training is not required unless specifically requested.

Eviction Prevention Training Video

View the Eviction Prevention Training Video.

• Eviction Training Certificate of Completion

Eviction Prevention Resources

Tenant resources:

• The NYC Tenant Protection Cabinet (TPC) , is a core part of the City's strategy to confront the affordable housing crisis. MOPT works across City agencies to make existing anti-harassment and anti-displacement programs better and create new strategies to root out abuse.
• The NYC Eviction Prevention Brochure, developed in partnership with HPD, NYCHA, HDC, HRA, TPC, and the Office of Civil Justice, is available in 10 languages, provides information and a list of key eviction prevention resources.
• 311 Tenant Helpline: Access all tenant-related resources by calling 311 and asking for the “Tenant Helpline” or filling out TPC Contact Us Form.
  • Tenants may be able to get a free lawyer via the 311 Tenant Helpline or nyc.gov/civiljustice.

If you have tenants with a Section 8 voucher:

• NYCHA Section 8 participants can report a decrease in household income by completing an Interim Recertification via the NYCHA Self-Service Portal. For more info on recertification, visit NYCHA’s recertification webpage.
• When completing an interim or annual recertification, you can reference NYCHA's Section 8 Documentation Checklist.
• HPD Section 8 voucher holders facing rent hardships due to drops in income should fill out the Reporting Income Decrease Form which can be found, in both English and Spanish, on HPD’s Section 8 Forms webpage. To find out more about recertification and other requirements, visit the HPD Section 8 Eviction Prevention Resources.
  • When completing an interim or annual recertification, you can reference HPD’s Section 8 Documentation Checklist.

If you have tenants with a rent subsidy who are struggling to pay their rent contribution:

• Tenants participating in the CityFHEPS program who have experienced income loss can submit a request to modify their tenant contribution by email. The request form can be found in several languages on HRA’s CityFHEPS Documents page.
• More information on HRA's Emergency Rental Assistance Grants (One-Shot Deals).
• Tenants can apply for rental assistance by visiting the Access NYC website (nyc.gov/accesshra or with the Access HRA smartphone app) or calling 311 and asking for “Homebase,” or using the Homebase locator to call the nearest office.
• Tenants can apply for the NYC Rent Freeze Program (i.e., Senior Citizen Rent Increase Exemption and Disability Rent Increase Exemption) by calling 311 and asking for “Rent Freeze Program.”
• Tenants can access the City’s Tenant Resource Portal at nyc.gov/tenantresourceportal.