Doing Business with HPD

Doing Business with HPD

To do business with the City of New York, organizations need to create a vendor account in the City’s Payee Information Portal (PIP) (to get paid) and also in Procurement and Sourcing Solutions Portal (PASSPort) (for all other contracting actions, including completing vendor disclosures, finding and responding to contracting opportunities, signing the contract upon contract award, and much more). The Mayor’s Office of Contract Services (MOCS) developed and maintains PASSPort. 

Learn more about PASSPort and contracting with NYC – visit the MOCS website:

Getting Started: An Introduction to Doing Business with the City of New York

To view contracting opportunities, visit the PASSPort Public Portal

Note: A PASSPort account is required to respond to solicitations (RFx). Organizations looking to respond to Health and Human Services (HHS) solicitations need to have an approved HHS Prequalification Application in PASSPort

Need Help or Have a Question?

  • For assistance with PIP, please refer to the PIP website.
  • For PASSPort learning resources, visit MOCS Learning to Use PASSPort.
  • For technical assistance when using PASSPort, submit an inquiry to the MOCS Service Desk
  • For assistance regarding solicitations (RFx), reach out to the soliciting City Agency via the email address listed for the relevant RFx in PASSPort, or post a question via the Discussion Forum of the RFx.


For questions regarding the status of payment for work performed or other issues related to invoices, checks, or vouchers, call 212-863-6879. For questions regarding the status of a Section 8 Housing Assistance Payment, call 917-286-4300.

Fiscal Manual

The HPD Fiscal Manual provides vendors with information on the agency’s payment procedures, requirements for the maintenance of books and records related to payment requisitions, the agency’s Right to Audit, and additional related procedures.

Effective July 1, 2019, the NYC Health and Human Services Cost Policies and Procedures Manual was incorporated into and made part of the HPD Fiscal Manual. If there is a conflict between the terms of the HPD Fiscal Manual, the Cost Manual shall take precedence.

Compliance and Reporting

Vendors working with HPD should be aware of various compliance requirements pertaining to a range of items including campaign contributions, labor monitoring, payroll submission, training opportunities for low-income residents, background checks, equal opportunity employment, transparency, and fair and equitable marketing practices. Learn more about compliance and reporting.