Disability Service Facilitator

The Disability Service Facilitator shall coordinate its efforts to comply with and carry out its responsibilities under the Americans with Disabilities Act (ADA) and other federal, state and local laws and regulations concerning accessibility for persons with disabilities. These individuals are liaisons to New Yorkers with disabilities, connecting people with disabilities to city government.

For further information or requests regarding accessibility, please contact the FDNY's Disability Service Facilitator:

Valerie A. Loubriel, Esq.
Fire Department – City of New York
9 Metrotech Center, Brooklyn, NY 11201-3857
Telephone: (718) 999-5189
Fax: (718) 999-1289
valerie.loubriel@fdny.nyc.gov
TTY: (212) 504-4115 NYC 311
New York Relay Service: 711

Grievance Procedure

This grievance procedure may be used by any member of the public who wishes to file a grievance alleging discrimination on the basis of disability in the provision of services, activities, programs of benefits by the Fire Department.

Get Information on Grievance Procedure for Members of the Public Under the Americans with Disabilities Act (ADA), the Rehabilitation Act and City Human Rights Laws in Access to City Services (PDF)