Below you will find a list of services that civilians who contact the CCRB may find beneficial. We provide these to every civilian who files a complaint with us regardless of the nature of the complaint.


The New York City Commission on Human Rights

To schedule a new appointment or to report an incident of discrimination, please call 311 and say “human rights” or call us directly at (212) 416-0197. You may also Report Discrimination online or Contact the NYC Commission on Human Rights.

NYC Family Justice Centers

At any NYC FJC, survivors of domestic and gender-based violence and their children can get connected to organizations that provide case management, economic empowerment, counseling, civil legal, and criminal legal assistance. 

NYC Family Justice Center, Bronx
Call 718-508-1220

NYC Family Justice Center, Brooklyn
Call 718-250-5113

NYC Family Justice Center, Manhattan
Call 212-602-2800

NYC Family Justice Center, Queens
Call 718-575-4545

NYC Family Justice Center, Staten Island
Call 718-697-4300
For more information, visit the NYC Family Justice Center online.

The Legal Aid Society

Call 212-577-3300 

For more information, visit the Legal Aid Society online.

HRA Legal Assistance 

For more information on the Office of Civil Justice, as well as where the offices are located and how to apply, dial 311 or HRA at 718-557-1399.



Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.
For domestic violence victims: 800-621-HOPE (4673)
For victims of crime and their families: 866-689-HELP (4357)
For rape & sexual assault victims: 212-227-3000

For more information, visit the Safe Horizon online.

Sexual Assault Forensic Examiner (SAFE) Program and SAFE designated hospitals by county

New York State Sexual Assault Forensic Examiner (SAFE)-Designated Hospital Programs provide specialized care to sexual assault patients. 

For more information, visit the SAFE Program online.

NYS Sexual Violence Prevention Program

For more information, visit the NYS Sexual Violence Prevention Program online.



NYC Well is New York City’s free, confidential support, crisis intervention, and information and referral service for anyone seeking help for mental health and/or substance misuse concerns, available 24 hours a day.

English: 1-888-NYC-WELL (1-888-692-9355), Press 2
Español: 1-888-692-9355, Press 3
中文: 1-888-692-9355, Press 5  
Call 711 (Relay Service for Deaf/Hard of Hearing) 
For more information, visit the NYC Well online.

New York State COVID-19 Emotional Support Helpline - Provides free, confidential and anonymous emotional support for New York State residents. 
Call 1-844-863-9314. 

For more information, visit the NY Project Hope online.  


NYC Human Resources Administration (HRA)

The New York City Human Resources Administration/Department of Social Services (HRA/DSS) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits. 

General Infoline for HRA services: 718-557-1399
Adult Protective Services: 212-630-1853
Child Support Helpline: 888-208-4485
Disability Affairs: 718-291-4141
Domestic Violence & Emergency Intervention: 800-621-4673
Emergency Food Assistance: 866-888-8777
HIV/AIDS Services Administration: 212-971-0626
HRA Helpline at 1-888-692-6116 Medical Assistance Program 
Report Welfare Fraud: 718-722-8001 or Fill out a form online

For more information, visit the NYC Human Resources online.


NYC Housing Connect - Affordable Housing Lottery Helpline: 212-863-7990
Housing Connect inquiries:


Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA, which are both available 24/7.

For more information, visit the NYCHA online.

Eviction Assistance 

For more information, visit the Homebase online.

NYC Department of Homelessness Services (DHS)

Main number 212-361-8000 or dial 311 or visit 311 Online to report an individual who is living on the streets, or to find prevention/shelter programs near you. 

For more information, visit the NYC Department of Homeless Services online.