Administration for Children's Services311Search all NYC.gov websites

In Your Home

ACS can connect you to a variety of organizations that offer in-home services to help families overcome day-to-day challenges. These services are free and voluntary, regardless of immigration status.

Families can get help with:

  • Parenting Support and Family Relationships
  • Education and Job Training
  • Stress, Health and Wellness
  • Connecting You to Immigration Services
  • Connecting You to Public Assistance
  • Intimate Partner and Family Violence Interventions
  • Drug and Alcohol Misuse Treatment
  • Food, Clothing and Household Items

To find services in your area, we encourage you to call the Helpline at (212) 676-7667 or email Office of Prevention Technical Assistance OPTA@acs.nyc.gov. Use the digital Prevention Provider Directory to find contact information for prevention programs in each borough. Please see the tip sheet for using the directory.

ACS also provides support to families having difficulty with their teenager. The Family Assessment Program (FAP) serves families with youth who are up to 18 years old and are struggling to relate to one another. You can get help from FAP when your teen is:

  • Skipping school and/or exhibiting challenging behaviors at school
  • Missing or consistently running away from home
  • Using drugs or alcohol
  • Associating with negative peers
  • Struggling with mental illness
  • Displaying defiant or dangerous behavior

More Information on FAP