Official websites use .gov
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Posted August 18, 2025
New Yorkers can find what they need faster and more easily on the new nyc.gov.
Here are some of the ways the nyc.gov team improved the site:
We tested the site with actual New Yorkers. The design is based on feedback from hundreds of residents with different backgrounds and abilities. The site also features new photos taken by NYC employees.
We identified the actions and info New Yorkers look for the most. Then we put these actions front and center on the site.
We prioritized accessibility for New Yorkers with disabilities. Every component now meets WCAG 2.2 guidelines.
The new nyc.gov search includes higher-quality results from more sources. It will learn and improve as New Yorkers use it to find what they’re looking for.
Translations are now easier to find. Human-translated content is available for the first time on many pages.
nyc.gov has been rebuilt using modern tools and systems. It’s ready to support the next generation of digital services.
This is just the beginning. Here’s what you can expect from nyc.gov over the next year: