The Benchmark Help Center operates as a call back center. When leaving a message, callers should leave their name, number, a brief message explaining what they need assistance with, and best time to return their call.
NOTE: The phone number for the Benchmarking Help Center is (646)576-3539.
The Benchmarking Help Center is made possible through a partnership between the New York City Mayor's Office of Long-Term Planning and Sustainability (OLTPS), New York City Department of Buildings (DOB), City University of New York (CUNY), and the Institute for Market Transformation (IMT).
Portfolio Manager Updates
Portfolio Manager was offline and unavailable from June 26 through July 16 to undergo upgrades. The new upgraded tool launched on July 17. To get updated on the new features, visit www.energystar.gov/PMUpgrade. Continue to check back for updates on outreach and guidance on how these updates affect LL84 reporting.