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Where to Get Help

The City is dedicated to helping building owners achieve successful compliance and continues to look for ways to provide resources. Below is a list of online, telephone, and live training resources. To quickly view specific sections on this page, click on the section titles. Please check back for updates.

Frequently Asked Questions
Benchmarking Checklist
Benchmarking Help Center
Benchmarking Training
Financing and Incentives 


Frequently Asked Questions
The New York City Department of Buildings (DOB) has several pages on their website providing benchmarking information. Their website continues to be updated with current information as it becomes available. See Benchmarking FAQ

Benchmarking Compliance Checklist & User's Guide
Urban Green Council, the New York chapter of the U.S. Green Building Council, has created a compliance checklist to help building owners comply with the City's benchmarking law. This user's guide is intended to help real estate owners, property managers, and others satisfy the requirements of LL84. Download the Benchmarking Checklist, version 3.0 (in PDF), revised March 2014.

Benchmarking Help Center

The Benchmark Help Center operates as a call back center. When leaving a message, callers should leave their name, number, a brief message explaining what they need assistance with, and best time to return their call.
NOTE: The phone number for the Benchmarking Help Center is (646)576-3539.

The Benchmarking Help Center is made possible through a partnership between the New York City Mayor's Office of Long-Term Planning and Sustainability (OLTPS), New York City Department of Buildings (DOB), City University of New York (CUNY), and the Institute for Market Transformation (IMT).

Portfolio Manager Updates
Portfolio Manager was offline and unavailable from June 26 through July 16 to undergo upgrades. The new upgraded tool launched on July 17. To get updated on the new features, visit www.energystar.gov/PMUpgrade. Continue to check back for updates on outreach and guidance on how these updates affect LL84 reporting.


Benchmarking Training
See the Benchmarking section in Outreach and Trainings.

Financing and Incentives

See Financing and Incentives for benchmarking and other requirements.

Other LL84 Benchmarking Links 

LL84 Home
About LL84
Covered Buildings (Buildings Required to Benchmark)
How to Comply
Energy and Water Data Collection
Benchmarking Scores and Reports
Outreach and Trainings  

Quick Links