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Maintenance Charge Schedule

Methodology for Calculating Charges

NYCHA establishes charges to tenants through use of the following formula:

Price for materials used includes actual cost of item plus approximately 20% for handling and distribution.
To this cost factor has been added 100% of actual labor costs, as determined by current collective bargaining agreements or contractor costs, and 10% of actual labor costs for administrative costs.

This schedule of charges shall be adjusted every two years to reflect changes in the cost of labor and materials.
The determination of average time expended replacing the listed items includes: travel time, obtaining and handling materials, and the recording of work performance.

Public Posting of Schedules of Charges

Schedules of special charges for services, repairs, and utilities shall be publicly posted in a conspicuous manner in the Management Office waiting room and shall be furnished to any tenant upon request.

Equipment - Item	Materials Cost w/20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
A. Bathroom-Equipment
1. Bathtub & Fittings:
Handles	$17.99	0.5	$29.25
Overflow Escutcheon	$18.00	0.5	$29.26
Shower Head	$36.00	0.5	$47.26
Stoppage	n/a	1.0	$22.52^[1]
2. Clothes Dryer	$20.39	1.0	$42.91
3. Door Lock	$18.00	0.5	$29.26
4. Light Fixture (fluorescent)	$47.99	0.5	$59.25
5. Medicine Cabinet:
Complete Replacement	$59.10	0.5	$67.00
Mirror	$18.00	0.5	$29.26
Shelf (plastic)	$2.39	0.5	$13.65
Shelf Bracket	$0.90	0.5	$12.16
6. Tile Floor (bathroom tile)	$12.90	0.5	$24.16/sq. ft.
7. Wash Basin and Fittings:
Complete Replacement	$298.80	2.0	$343.84
Enamel Surface Chip Repair	Actual cost of repair
Faucet-4" Center	$84.00	1.0	$106.52
Handles	$7.20	0.5	$18.46
Strainer	$12.00	0.5	$23.26
			$22.52^[2]
Stoppage	n/a	1.0

[1] Tenant is charged only when article recovered from waste line is found not to be the result of normal usage.

[2] Tenant is charged only when article recovered from waste line is found not to be the result of normal usage.

Equipment - Item	Materials Cost w/20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
8. Water Closet &Fittings:
Toilet Bowl	$119.20	2.0	$149.78
Toilet Tank	$56.58	2.0	$101.62
Toilet Tank and Bowl	$117.42	3.0	$184.98
Flush Tank less Fittings and Cover	$83.99	1.0	$106.51
Flush Tank Cover	$35.99	0.5	$47.25
Toilet Paper Holder with Roller	$2.40	0.5	$13.66
Toilet Seat with Cover	$10.20	0.5	$21.46
Stoppage	n/a	1.0	$22.52
Stoppage Requiring Removal of Bowl	n/a	2.0	$45.04
B. CLOSETS and HALLWAYS
1. Clothes Pole	$11.99	0.5	$23.25
2. Wood Shelf-Replacement	$6.00	0.5	$17.26
C. DOORS and DOOR HARDWARE
1. Apartment Entrance Door:
Complete Replacement	$480.00	4.0	$620.36
Cylinder Change w/2 Keys	$22.50	0.5	$47.25^[3]
Bommer Hinge (pair)	$17.99	0.5	$29.25
Taco Hinge (pair)	$11.52	0.5	$22.78
Door Chain Original Installation	n/a	n/a	No Charge
Door Chimes (only where originally installed)	$23.99	0.5	$35.25
Hinges	$35.99	1.0	$58.51
Interviewer	$13.74	0.5	$25.00
Interviewer Cover	$4.79	0.5	$16.05

[3] All apartment door cylinder changes must be approved by the Housing Manager, Assistant Manager, or Superintendent

Equipment - Item	Materials Cost w/ 20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
Key Duplication	$3.59	n/a	$3.59
Knobs (pair)	$5.99	0.5	$17.25
Lock, Less the Cylinder	$155.99	0.5	$167.25
Lock, With Dead Bolt	$83.99	0.5	$95.25
Lock Escutcheon Plate	$15.59	0.5	$26.85
Refinish Door	n/a	1.0	$29.78
2. Apartment Interior Door:
Complete Replacement	$47.99	2.0	$118.17
Door Stop	$3.59	0.5	$14.85
Cylindrical Set	$23.99	0.5	$35.25
Lock Bathroom Door	$23.99	0.5	$35.25
Repair and Refinish Door	Actual Cost of Materials and Labor
D. ELECTRICAL EQUIPMENT
1. Fixture-Ceiling	$11.99	0.5	$23.25
2. Fixture-Wall	$15.59	0.5	$26.85
3. Fuses-Apartment (15 or 20 amp)	$0.60	0.5	$11.86
4. Light Globe or Cover	$11.99	0.5	$23.25
5. Outlets, Receptacle	$9.90	0.5	$21.16
6. Plates, Bell or Buzzer	$0.95	0.5	$12.21
7. Switch, Toggle	$1.19	0.5	$12.45
8. Bathroom Receptacle	$23.99	0.5	$35.25
9. Carbon Monoxide Detectors	25.00	n/a	$25.00
10. Smoke Detectors	10.00	n/a	$10.00

Equipment - Item	Materials Cost w/ 20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
E. FLOORS
1. Asphalt or Vinyl Tile	When a tenant vacates an apartment, staff applies a cost allowance of two tiles per room, per year of tenancy. For this purpose, they consider a half room as a full room and residence of more than 6 months as a full year. For example, a tenant vacating a 4 ½ room apartment after 10 years and 4 months of occupancy is granted an allowance of 100 tiles, and pays only for the replacement of tiles in excess of this allowance. A tenant vacating a 3 ½ room apartment after 3 years and 7 months of occupancy has an allowance of 32 tiles, and pays only for the replacement of tiles in excess of this allowance.	½ hr = $11.26 (for 1-10 tiles)	$11.26 for 1-10 tiles $10.00 Minimum Each additional tile-$1.12
2. Bath	(Refer to Bathroom equipment)
3. Linoleum Removal	n/a	2.0 hrs	45.04
4. Wood Floor -Replace Damaged Area	$25 for the 1st sq. ft. plus $8.50 for each additional sq. ft.
5. Wood Floor	Actual Replacement Costs
F. HEATING EQUIPMENT
1.Orifice disc (tampering with)	$23.99	1.0	$46.51
2. Valve	$78.00	0.5	$89.26
3. Radiator Handle	$7.20	0.5	$18.46

Equipment - Item	Materials Cost w/ 20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
G. KITCHEN EQUIPMENT
1. Hanging Wall Cabinet Complete	Actual cost + 20%	1.0 ($35.09)	Materials + labor
Replacement Door	$11.99	0.5	$23.25
Door Hinges	$2.39	0.5	$13.65
Wood Shelves	$3.59	0.5	$21.14
2. Refrigerator Parts and Accessories:
Control Knob	$2.40	0.5	$13.66
Magnetic Door Gasket	$51.82	1.0	$67.61
Plain Door Gasket	$35.99	1.0	$82.10
Door Handles	$15.43	1.0	$32.22
Ice Cube Tray	$1.50	No Installation	$1.50
Butter Door	$9.90	0.5	$17.80
Chiller Tray	$42.00	0.5	$53.26
Crisper Pan	$27.20	0.5	$35.10
Freezer Door	$108.00	0.5	$119.26
Shelves	$41.31	0.5	$49.21
Cold Controls	$64.44	1.0	$80.23
Compressors	$240.00	3.0	$307.56^[4]
Door Liners	$31.20	2.5	$87.50
Shelf Brackets	$3.60	0.5	$14.86
Hinges	$19.75	0.5	$27.65
Light Switch	$5.99	0.5	$17.25
Light Socket	$7.19	0.5	$18.45
Line Cord	$16.80	0.5	$24.88

[4] Tenant is charged if damage is due to tenant’s neglect.

Equipment - Item	Materials Cost w/20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
Unit Freezer Damaged	Current replacement cost for refrigerator size, as noted in NYCHA’s Oracle iProcurement System
3. Sink & Tub Combination:
Drain board	$35.99	No Labor	$35.99
Enamel Surface Broken or Scarred	Actual Cost of Labor
Faucets	$83.99	2.0	$129.03
Stoppages	----	1.0	$22.52^[5]
4. Storage Cabinet:
Complete Replacement	Actual cost + 20%	0.5 ($17.55)	Materials + labor
Door	$11.99	0.5	$23.25
Drawer	$11.99	0.5	$23.25
5. Stove & Oven Parts:
Burner Assembly	$23.99	0.5	$35.25
Broiler Pan	$21.59	0.5	$32.85
Burner Grate	$15.15	0.5	$23.05
Oven Burner	$23.99	0.5	$35.25
Oven Door Handle or Hinges	$9.60	0.5	$20.86
Oven Wire Harness	$21.60	0.5	$32.86
Panel	$48.00	1.0	$70.52
Top Burner	$15.59	0.5	$26.85
Set of Stove Knobs	$19.19	0.5	$30.45
Burner Valve (jets)	$11.99	0.5	$23.25
6. Work Table Formica Top (per linear ft)	$14.34	0.5	$25.60 per linear ft.
Scraping & Refinishing Wood Top	----------	1.0	$22.52

[5] Tenant is charged only when article recovered from drainpipe is found not to be the result of normal usage.

Equipment - Item	Materials Cost w/ 20% Handling Charge			Ave. Time to Complete Work (In Hours)			Charge to Tenant Account
H. MAILBOXES
1. Door Without Lock	$35.99			0.5			$47.25
2. Door and Mailbox Lock (old type) w/2 keys	$42.00			0.5			$53.26
Mailbox lock (old type) w/2 keys	$5.99			0.5			$17.25
3. Key Duplication (Mailbox)	$4.79			-----			$ 4.79
4. Special Mailboxes, horizontal type, conforming to Post Office regulations with 5 pin tumbler lock,w/2 keys	$47.99			0.5			$59.25
PAINTING SECTION	See Section L., Painting, Washing, and Restoration Charges
I. SERVICES- Fuses, Keys, Lock Outs, Stoppages and Extermination
1. Cylinder Change w/2 keys	$35.99			0.5			$47.25
2. Door Chain	n/a			n/a			No Charge
3. Special Cylinder	Actual cost + 20%			0.5 ($11.26)			Materials + labor
4. Fuses, Apartment 15amp or 20amp	$0.60			1			$11.86
5. Key Duplication:
Apartment Door	$3.59			n/a			$3.59
Mailbox	$4.79			n/a			$4.79
Lobby Door- Unrestricted Key	$3.59			n/a			$3.59
Lobby Door- Restricted Key	n/a			n/a			1st-$10.00 2nd-$15.00 3rd-$20.00 4th-$25.00
6. Stoppage	n/a			1.0			$22.52
Equipment - Item		Materials Cost w/ 20% Handling Charge			Ave. Time to Complete Work (In Hours			Charge to Tenant Account
7. Stoppage (requiring removal of toilet bowl)		--------------			2.0			$45.04^[6]
8. Retrieval of Item from Elevator pits		Actual Cost Including Travel Time^[7]
9. Extermination		No Charge
J. WINDOWS - Glass, Hardware and Shades
1. Chain and Guard Installation		--------------			--------------			No Charge
Chain		------------------			---------------			No Charge
Guard - Child Safety		----------------			----------------			No Charge
2. Glass - For Each Plane		$12.00			-------------			$12.00
3. Thermopile Glass Each		$34.56			---------------			$34.56
4. Handles		$1.20			0.5			$12.46
5. Hinges		----------------			---------------------			No Charge
6. Window Shades		All new tenants, i.e., inter-project and intra-project transferees (with the exception of those tenants who transfer at the request of the Authority, or for reason of under-occupancy) shall pay for window shades. The fee is payable in full at the time of rental and should be posted to the tenant’s Ledger Card.
			Apartment Size			Charge
			Efficiency ( 0 Bedroom)			$18.00
			1 Bedroom			$27.00
			2 Bedrooms			$36.00
			3 Bedrooms			$45.00
			4 Bedrooms or more			$52.00

[6] Tenant is charged if damage is due to tenant’s neglect.

[7] Actual cost includes average time and cost of labor, plus any travel time involved if the Emergency Services Department handles retrieval.

Equipment - Item	Materials Cost w/ 20% Handling Charge	Ave. Time to Complete Work (In Hours)	Charge to Tenant Account
K. AFTER HOURS SERVICES( EMERGENCY SERVICES DEPARTMENT)8
1.Stoppage	n/a	n/a	$50.00
2.Lockout	n/a	n/a	$50.00
3.Retrieval Of Keys from Compactor or Elevator pit	n/a	n/a	$50.00
NOTE:		Use actual charge(s) for materials and labor for any items not listed in this Schedule. Actual cost of materials is available in NYCHA’S Oracle iProcurement System. Labor cost(s) are obtained from Development and Borough Management Department Personnel Budget reports.

Painting, Washing and Restoration Charges

Preparing Apartments for New Tenants

If an apartment has been painted more than six months before move-out, the apartment is ordinarily repainted for the new tenant.

When an apartment has been painted less than six months before move-out, the apartment is ordinarily prepared for the new tenant by washing, or a combination of washing and partial repainting.

Exceptions to Subsection A. 1 and 2, above, if necessary, can be decided by an Assistant Superintendent, in consultation with the Paint Supervisor, with the written approval of the Superintendent or Housing Manager.

Charges to Current and Vacating Tenants

a. Repainting Charge

The following charges for repainting are made if repainting is necessary because of more than reasonable wear and tear:

Period of Time Since Last Apartment Painting	Paint Charges
Less than 6 Months	100% of Actual Repainting Cost
More than 6 months to 1 year	50% of Actual Repainting Cost
More than 1 year to 3 years	33 1/3% of Actual Repainting Cost
More than 3 years	No Charge

Note: The Housing Manager shall use the latest paint contract prices, purchase order costs or actual materials and labor costs to determine the cost of repainting an apartment

b. Miscellaneous Paint Charges

The tenant has the option of choosing more than one paint color for an additional charge of $25 per color for the bedroom, living room and hall surfaces. The tenant acknowledges this charge by signing NYCHA form 060.117, Apartment Paint Data. The tenant must submit full payment for color selection in the form of a check or money order to the Management Office prior to the commencement of painting.

After receiving the check or money order, the Housing Manager or designee completes NYCHA form 132.001, Miscellaneous Charge/Credit, and submits it, along with the payment, to the Lockbox Unit.

c. Restoration Charge

The following restoration charges are in addition to any other painting charges:

Cost of restoration and repainting of tenant-finished surfaces in materials other than paint e.g., wallpaper
Cost of restoration where furniture, such as room dividers and bookcases, were installed
Priming charge for a tenant-painted surface, unless this surface was not painted during the apartment’s last paint cycle (39 months or longer). If this surface was not painted during the last paint cycle, the tenant is charged for the removal of any foreign material and any required plastering, but is not charged for priming the surface.

3. Charges to Transferring Tenants

Any transferring tenants must be notified prior to the transfer of all charges that may be incurred and must agree to pay the same as a condition to such transfer. For details on transfer charges, refer to NYCHA Management Manual, Chapter I, Section VI, Transfers: Public Housing Programs.

Before granting a transfer, the Housing Manager requires the tenant to pay the charges. The Housing Manager may, however, allow the tenant to pay in installments provided the total cost can be recovered within six months after the transfer.

The Housing Manager is authorized, with the approval of the Borough Director, to waive transfer charges in cases of unusual hardship, e.g., an extremely overcrowded family, on a fixed marginal income, that requires a larger apartment but cannot afford to pay these charges.

If extra work for restoration is required, the tenant is required to pay appropriate charges. If a tenant has covered a surface with materials other than paint, e.g., wallpaper or tile, the tenant shall be charged for the excess cost of restoration, e.g., removal of such covering, plastering and priming. However, if surfaces so covered were skipped at the prior painting cycle, the tenant is not charged for priming, but is charged for the excess cost of removal of any foreign material and any required plastering.

The transferring tenant is subject to painting and restoration charges as previously noted in Section L.2.

NOTE:

* The transferee must pay painting and restoration costs even if the apartment has not been subjected to unreasonable wear-and-tear.

* For inter project transfers, paint and restoration charges are transferred from the sending development to the receiving development by the PIMS Automated Inter- Project Transfer Program after posting by the sending development.

a. Inter-Project Charges

Painting and Restoration charges are assessed to tenants transferring for the following reasons:

Change in work location
Non-availability of essential services or facilities
Incorrect size apartment (larger apartment needed)
Re-housing Former Site Occupant
Excess Income
Case reasons (including certain compelling emergency situations)

NOTE: Painting and Restoration charges are not assessed to tenants transferring for the following reasons:

Rent Hardship
Specific needs of the development, e.g., transfers to permit enlargement or conversion of space for the Management Maintenance office, Housing Police, Community or Children's Center, etc
Occupancy standards, e.g., transfers necessitated by conformance to occupancy standards where the tenant requires a smaller apartment.

b. Intra-Project Charges

Painting and Restoration charges are assessed to tenants transferring for the following reasons:

Incorrect size apartment (larger apartment needed)
Case reasons (including certain compelling emergency situations)

NOTE: Painting and Restoration charges are not assessed to tenants transferring for the following reasons:

Specific needs of the development, e.g., transfers to permit enlargement or conversion of space for the Management Maintenance office, Housing Police, Community or Children’s Center, etc Occupancy standards, e.g., transfers necessitated by conformance to occupancy standards, where the tenant requires a smaller apartment Special transfers initiated by the Housing Manager for the overall good of the development, e.g., a long standing history of friction between two neighbors (whose records of tenancy are otherwise satisfactory), and the Housing Manager induces one of the tenants to transfer to another part of the development