MOME Website Accessibility Statement

The Mayor's Office of Media and Entertainment is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

• Conformance Status: The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.
  
  
• Feedback: We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by using the Website Accessibility Feedback Form.
  
  
• Assessment Approach: MOME assesses the accessibility of its digital content through self-evaluation.
  
  
• Date: MOME’s Website Accessibility Statement was created on February 21, 2023.

Disability Services Facilitator

New York City agencies are required to appoint a Disability Service Facilitator (DSF) in efforts to comply with and carry out its responsibilities under the ADA and other federal state and local laws and regulations concerning accessibility for persons with disabilities.

For any division of the Mayor's Office of Media and Entertainment, please contact:

Lori Barrett-Peterson, Disability Service Facilitator
1 Centre Street, 26th Floor
New York, NY 10007
212-602-7418
Email MOME's Disability Services Facilitator: DisabilityServices@media.nyc.gov

Notice of Rights and Grievance Procedure

Five-Year Accessibility Plan

Local Law 12 of 2023 requires agencies to develop and implement a five-year accessibility plan. 

Click to read MOME’s Final Five-Year Accessibility Plan. [pdf]

Click to read MOME’s Proposed Five-Year Accessibility Plan. [pdf]

Language Access

MOME is committed to providing meaningful language access to all New Yorkers. MOME provides free interpretation services to ensure effective communication with individuals with limited English proficiency. By law, all City agencies that provide direct public services must create a language access implementation plan in order to ensure meaningful language access to their services.

The Language Access Implementation Plan explains how MOME will provide language access services to people who have limited English proficiency. It outlines MOME’s policies, procedures, and resources for ensuring meaningful access to MOME’s services.

Read MOME's language implementation access plan. [pdf]

If you have any questions or concerns about getting translation and interpretation services at MOME, please contact MOME’s Language Access Coordinator: 

Stephanie Roth, Executive Director, Administration
1 Centre Street, 26th Floor
New York, NY 10007
212-602-7400  
Email MOME's Language Access Coordinator: language@media.nyc.gov

You can file a complaint if you did not receive service from MOME, because of the language you speak. You can file a complaint anonymously and regardless of your immigration status. You are not required to leave your name if you want to be anonymous. You can file complaints by:  

• Emailing the MOME’s Language Access Coordinator at Language@Agency.nyc.gov or calling MOME’s Language Access Coordinator 212-602-7400
• Calling 311 or 212-NEW-YORK (212-639-9675) 
• It helps if you can provide this information: 
  • What the problem was 
  • When it happened 
  • Who you spoke with 
  • Office address you went to or the phone number you called 
  • Language you speak

MOME’s website is provided in English. However, the "Google Translate" option may assist you in reading it in other languages. Please note that “Google Translate” cannot translate all types of documents, and it should not be relied upon for vital information. MOME does not guarantee the accuracy of the translation provided by this tool.

Open Captions in Movie Theaters

Movie theaters in New York City must provide open captions in some of their movie showings, pursuant to NYC Administrative Code section 20-699.7. This requirement starts May 15, 2022.

Open captioning is a service for moviegoers who are deaf and hard of hearing. In addition to moviegoers who are deaf and hard of hearing, captions benefit almost everyone, especially people watching movies in their non-native language, and children and adults learning to read.

For more information, please visit nyc.gov/captions.