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MOME Website Accessibility Statement

The Mayor's Office of Media and Entertainment is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

  • Conformance Status: The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.

  • Feedback: We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by using the Website Accessibility Feedback Form.

  • Assessment Approach: MOME assesses the accessibility of its digital content through self-evaluation.

  • Date: MOME’s Website Accessibility Statement was created on February 21, 2023.

Disability Services Facilitator

New York City agencies are required to appoint a Disability Service Facilitator (DSF) in efforts to comply with and carry out its responsibilities under the ADA and other federal state and local laws and regulations concerning accessibility for persons with disabilities.

For any division of the Mayor's Office of Media and Entertainment, please contact:

Lori Barrett-Peterson, Disability Service Facilitator
1 Centre Street, 26th Floor
New York, NY 10007
212-602-7418
Email MOME's Disability Services Facilitator: DisabilityServices@media.nyc.gov

Notice of Rights and Grievance Procedure

Five-Year Accessibility Plan

Local Law 12 of 2023 requires agencies to develop and implement a five-year accessibility plan. MOME’s Proposed Five-Year Accessibility plan can be found below. See the Notice of Opportunity to Comment for information on how to comment on the proposed plan.

Notice of Opportunity to Comment and Proposed Five-Year Accessibility Plan (PDF)

Language Access

By law, all City agencies that provide direct public services must create a language access implementation plan in order to ensure meaningful language access to their services. Download a copy of MOME's language access plan.

For assistance or to file a complaint, please contact:

Language Access Coordinator
Lori Barrett-Peterson, General Counsel 
1 Centre Street, 27th Floor
New York, NY 10007
212-602-7418  
Email MOME's Language Access Coordinator: lbarrett-peterson@media.nyc.gov

Open Captions in Movie Theaters

Movie theaters in New York City must provide open captions in some of their movie showings, pursuant to NYC Administrative Code section 20-699.7. This requirement starts May 15, 2022.

Open captioning is a service for moviegoers who are deaf and hard of hearing. In addition to moviegoers who are deaf and hard of hearing, captions benefit almost everyone, especially people watching movies in their non-native language, and children and adults learning to read.

For more information, please visit nyc.gov/captions.