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Recovery Resources
Relief & Recovery Resources
Following a disaster, recovery resources will be offered to aid New Yorkers, businesses and community organizations, and government agencies.
For additional information about housing recovery, business resiliency, resiliency and infrastructure, and disaster recovery funding, visit the NYC Recovery website.
Click on the icons below to learn more and find the recovery resources that are right for you.
- Immediate Disaster Assistance
- If you are experiencing an emergency, call 911.
- Report Damage
- Report damage to your home or neighborhood by calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115). This helps the City understand where impacts are worst and where to send resources. Reporting your damage can also potentially help the City qualify for federal recovery funding.
- Need specific services from the City? Submit a 311 Service Request online or call 311.
- Depending on scale of the disaster, the Housing Recovery Office’s (HRO) Report Damage Portal may be turned on. Reporting your damage here allows the City to immediately collect damage information from New Yorkers to assess the impact on affected areas. Your report will help the City give accurate data about the impact of the event to State and Federal agencies.
- Please note: Reporting damage will not result in a 311 service. You will not be provided a service request number.
