HDFC and HDC Assistance Program

Properties organized as Housing Development Fund Corporations (HDFCs) or properties subject to an affordability agreement or other affordability program involving New York City’s Housing Development Corporation (HDC) may be eligible for a reduction of their delinquent water and sewer bills. By making payments towards the outstanding principal balance of your bill, you may receive a reduction in accrued interest charges.

Funding for this program is limited and participation is not guaranteed.

Application Period and Timeline

The application period for this program is from July 1–September 30, 2026.

Applications will be reviewed in October 2026 and applicants qualified to receive program benefits will be contacted in the same month to complete remaining terms. For those contacted: payments, payment agreements (where applicable), and remaining terms will need to be satisfied by October 31, 2026.

Payments to satisfy the terms of this program are not required unless requested by DEP in October. Payments made by applicants toward this program during the application period, who are then determined unqualified to receive the benefits of this program, will remain on the applicant’s respective DEP account and applied against regular water and sewer bills.

Eligibility Criteria

This program is not available for HDFC or HDC properties facing charges or notices related to improper or insufficient metering, denial of access, billing interference, ongoing estimated or attributed consumption charges, absence or improper functioning of an automated meter reader, or other facts or circumstances leading to irregular water and wastewater billing. If your property meets any of these criteria, please call DEP customer services at 718-595-7000 for help addressing your situation.

Program Structure

To receive interest forgiveness, properties must sign a payment agreement for any balance still owed after bill reductions are applied.

Property owners should continue making payments toward their regular water and sewer bills during the application period or after applying. For applicants determined qualified to receive the benefits of this program, any bill payments made during the application period will count towards interest forgiveness calculations as part of the program. For those determined unqualified, payments will remain on their respective DEP account and applied against regular water and sewer bills.

There are two pathways properties may pursue:

1. Approved properties with an unpaid account balance of $1,000 or more which is overdue by more than one year can receive interest forgiveness based on how much of their outstanding principal they pay off:

   Percentage of outstanding principal paid off	Percentage of interest charges forgiven
   100%	100%
   50%–99%	75%
   25%–49%	50%

   
   

2. For all other approved properties with outstanding water bills eligible for this program, payment of 100% of your outstanding principal will result in forgiveness of 100% of your interest charges.

Contact Us

If you’re interested in this program and would like to discuss your options, please call 718-595-5360, email nycafford@dep.nyc.gov, or submit the HDFC and HDC Assistance Program Form.